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Unable to claim fox after foxy withdraw #5484

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2 tasks done
MBMaria opened this issue Oct 18, 2023 · 5 comments
Closed
2 tasks done

Unable to claim fox after foxy withdraw #5484

MBMaria opened this issue Oct 18, 2023 · 5 comments
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bug Something isn't working needs engineering Requires engineering input before bounty

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@MBMaria
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MBMaria commented Oct 18, 2023

Overview

When trying to claim fox after a withdraw from foxy yieldy, the claim button broadcasts a tx, and spends gas, but doesnt actually claim the fox. You can 'claim' multiple times.

References and additional details

  1. Log into app.shapeshift and connect to wallet that has foxy to be claimed
  2. Navigate to defi page and select fox yieldy
  3. Select claim (if there is amount to claim) *note at first it says pending but after a few second will come up as available
  4. Note the tx broadcasts and you get a txid
  5. Go back into claim modal and note that it still says there is an amount to claim.
  6. Select claim again and note it does the same flow.
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    txid: https://etherscan.io/tx/0x71139e8a538a5553082b800277e9f6d75e26eb40f5179906d5559e273424171c
    image

Acceptance Criteria

Should be able to successfully claim fox from foxy yieldy

Need By Date

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Screenshots/Mockups

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@MBMaria MBMaria added the needs engineering Requires engineering input before bounty label Oct 18, 2023
@MBMaria
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MBMaria commented Oct 18, 2023

A user is having an issue where the claim button is stuck on pending and wont allow him to select claim. looks like the tx was done 5 days ago so it may not be ready to be claimed but the modal is saying conflicting things
image

@MBMaria
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MBMaria commented Oct 23, 2023

gm @gomesalexandre i thought we fixed this one last week but the user is still experiencing not being able to claim the fox.
Wallet address: 0xF00Fa71B3df3226cbc3cA98985ff76B10c82Ebe6
Recent txid: https://etherscan.io/tx/0xbc71413f82f5838dc5a7f2e8d60f046f7d20e2b783210fb8f52f484f7c3c75d7
Let me if there is anything else you need or something I can do to assist

@gomesalexandre
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gm @MBMaria is this one still happening or can we close it?

@MBMaria
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MBMaria commented Dec 6, 2023

i think this has been resolved. was about to check but fees are $30 at the moment. ill see if it comes down over the next couple days and if its resolved i can close it @gomesalexandre
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@0xean 0xean added the bug Something isn't working label Dec 7, 2023
@twblack88 twblack88 moved this from To schedule to Up next in ShapeShift Dashboard Dec 11, 2023
@0xean 0xean moved this from Up next to In progress in ShapeShift Dashboard Dec 18, 2023
@gomesalexandre
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Retested by @MBMaria and confirmed fixed, closing

@github-project-automation github-project-automation bot moved this from In progress to Done in ShapeShift Dashboard Jan 22, 2024
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Labels
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