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Troubleshooting Tips

Imaobong Eyoma edited this page Jun 12, 2015 · 1 revision

Introduction

In progress

Problem Solution
Java Script Error when click on 'Submit' on a Form Go to the html file of the form where the error is generated, i.e. registrationForm.html, and check the following line of code. Make sure Back button onclick="history.back()" https://github.com/uoForms/quickforms3/wiki/images/Back%20Button.png
Login Page goes into a loop Check your config.xml file in conf folder inside your tomcat directory. Make sure the name of your application is the same as the name of the app database. Example: Your database name is sample, then your app folder in webapps must be named sample and the resource name must be jdbc/sample as shown below https://github.com/uoForms/quickforms3/wiki/images/Resource_ConfigXML.png
Application Title shows different names, i.e. Home Page, Team Members, Reports Check header value in the following files: forms.html, reports.html, users\TeamMember.html, users\index.html
The navigation header won't load or the drop down list won't come up Clear browsing data and cache; You can use this solution for many other issues provided you have done everything else right
Appache Tomcat won't start
  • Go into the windows start menu
  • Type “Run” and hit enter
  • The run window should appear
  • In that window type “cmd” and click “OK”
  • The command prompt window should now be on your screen
  • Type “cd filepath” (change file path for the path to the bin inside your tomcat folder) and hit enter
  • Type the command “service.bat install” and hit enter
  • Try running tomcat again
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