Troubleshooting

Finding where app is installed

If you are looking for any of the following:

• Error log (WinDynamicDesktop.exe.log)
• Settings file (settings.json)
• Themes folder (themes)

the folder where these are located will be different depending on how you installed the app:

• Installer - Folder that you chose during the installation process (default location is %LOCALAPPDATA%\Programs\WinDynamicDesktop)
• Microsoft Store - Folder where the app package is located (likely %LOCALAPPDATA%\Packages\38719TimothyJohnson.WinDynamicDesktop_rfarkse4rn21a\LocalState)
• Portable EXE - Folder where the app EXE is

Note: %LOCALAPPDATA% is an environment variable that you can type into File Explorer and it should automatically take you to your Local AppData folder.

Obtaining detailed logs

When reporting an issue it is useful to provide as much info as possible to reproduce it. WinDynamicDesktop generates the following log files:

• WinDynamicDesktop.exe.log contains a history of all error messages. If the app has crashed, attach this file to your bug report.

  Note: If you have an old version of the app installed, this file may be named WinDynamicDesktop.dll.log.

• report.log contains all of your app config data (with location info redacted for privacy). It is generated whenever the app crashes.

• debug.log contains detailed log messages from the WinDynamicDesktop event scheduler. Is is only generated when debug logging is enabled. To enable it:

  • Set "debugLogging": true in settings.json and restart WinDynamicDesktop if it is already running.
  • OR you can build the app from source and launch it in the Visual Studio debugger.

  Note: It is not recommended to always leave debug logging enabled because it writes to disk frequently and reduces app performance.