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chore: update readme
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RitvikSardana authored Dec 11, 2024
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## Motivation
Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we decided to build a Helpdesk tool that can be easily integrated with our existing system and can be customized as per our needs.
Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we decided to build Frappe Helpdesk.

## Key Features

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- [Telegram Public Group](https://t.me/frappedesk)
- [Discuss Forum](https://discuss.frappe.io/c/frappehelpdesk/69)
- [Documentation](https://docs.frappe.io/helpdesk)
- [YouTube](https://www.youtube.com/@frappetech)

<h2></h2>
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<div align="center" style="padding-top: 0.75rem;">
<a href="https://frappe.io" target="_blank">
<picture>
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