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Issues that describe an unexpected behaviour in an existing functionality
"bug" or "support" issues that have a fatal impact on the customer's system (i.e. crash)
Issues that require a change or addition in the respective documentation, once implemented
Pull requests that must not be merged yet, e.g. because another pull request must be merged first
Issues that describe new features or improvements to existing features
Issues that require informing customers once solved or released (not in combination with "support")
"bug" issues that completely break a business process, with no reasonable workaround available
"bug" issues that are neither "critical" nor "major"
Issues that require manual testing by a member of @VIISON/sales before release
Issues that were created to ask for clarification on how something works or is supposed to work
Issues that describe one or more code changes that neither fix a bug nor change the business logic
Issues/PRs pertain to rewrite and should not go into the normal backlog lane for the product.
Issues that directly correspond to a support inquiry and requires a code-level analysis
Issues for the Shopware 5 product line which we won't implement / fix anymore.
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