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Open Summer of Code 2021 - Technical Support

🤖 Welcome, you've reached the (almost automated) oSoc'21 technical support!

There is no stupid question

Ask your fellow students and coaches, there is no stupid question!
You will find on Discord dedicated channels where the other participants (students and coaches) will help you: #accessibility, #design, #development, #mapping, #pitching, ...

Technical support

🤖 For specific tasks, you will need me...
My bionic brain is only connected to this repository, this is the only way to contact me and I'll use it to get back to you.

Create a new ticket

  • Create a new issue in this repository
  • Be as clear as possible about what you need my help for or what you need me to setup for your project
  • Once the issue is created, the triage will automatically start
  • I'll assign a priority on your request
  • I'll take care of your request
  • If I need any additional information, I'll contact you through the issue

Triage board

At any time, you'll be able to see the status of your request in the triage board.

  1. 🙋‍♂️ To do: Your request has entered the system
  2. ⏳ In progress: Your request is being processed
  3. ⚠ On hold: There is something blocking your request, I probably need more information from you
  4. ✔ Done: Your request has been processed and is complete

Your request will have one of the following priorities:

  1. priority-1: I will take care of it immediately
  2. priority-2: I will take care of it as soon as possible
  3. priority-3: I will take care of it when I have a moment

If I need more information from you, I'll assign the label question!
If I need help from someone else to complete your request, I'll assign the label help wanted!

Requests

🤖 Even with my bionic brian, my time is limited. Here are a few examples of requests I can help you with.

GitHub

  • You need to create a new repository in oSoc'21 GitHub organization
  • You need to add/remove a member to your GitHub team
  • You need to give access to someone to your repository
  • ...

Deployment

  • You need help to deploy your website on Netlify, GitHub Pages, ...
  • You need a dedicated server for your project1
  • You need a (sub)domain name for your project
  • Your client provides a domain name that you want to link to your project
  • ...

Useful links

GitHub

Deployment

Maps

Miscellaneous


Footnotes

  1. If needed, we can provide a dedicated server for your project. In your request, explain why you need a server and can't use Netlify, GitHub Pages, or similar solutions for your project.

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Technical Support

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