feat: add how to manually collect node data

Signed-off-by: Jack Yu <[email protected]>

docs/troubleshooting/harvester.md

@@ -205,6 +205,18 @@ Example:
 kubectl cp harvester-system/supportbundle-manager-bundle-dtl2k-69dcc69b59-w64vl:/tmp/support-bundle-kit/supportbundle_db25ccb6-b52a-4f9d-97dd-db2df2b004d4_2024-02-02T11-18-10Z.zip bundle.zip
 ```
 
+### Manually Collect Node Bunndle
+
+If node is not ready or down, support bundle kit can't collect data. Please follow these steps to manually collect data.
+
+1. Run `echo 'JOURNALCTL="/usr/bin/journalctl -o short-precise"' > /tmp/common`
+2. Run `curl -o collector-harvester https://raw.githubusercontent.com/rancher/support-bundle-kit/refs/heads/master/hack/collector-harvester && chmod +x collector-harvester`
+3. Run `mkdir -p /tmp/support-bundle`
+4. Run `export SUPPORT_BUNDLE_NODE_NAME=hostname`
+4. Run `./collector-harvester / /tmp/support-bundle`
+
+After finishing this process, please compree the `/tmp/support-bundle` and attach it with related issue.
+
 ### Known Limitations
 
 - Replacing the backing pod prevents the support bundle file from being downloaded.

versioned_docs/version-v1.2/troubleshooting/harvester.md

@@ -200,6 +200,18 @@ Example:
 kubectl cp harvester-system/supportbundle-manager-bundle-dtl2k-69dcc69b59-w64vl:/tmp/support-bundle-kit/supportbundle_db25ccb6-b52a-4f9d-97dd-db2df2b004d4_2024-02-02T11-18-10Z.zip bundle.zip
 ```
 
+### Manually Collect Node Bunndle
+
+If node is not ready or down, support bundle kit can't collect data. Please follow these steps to manually collect data.
+
+1. Run `echo 'JOURNALCTL="/usr/bin/journalctl -o short-precise"' > /tmp/common`
+2. Run `curl -o collector-harvester https://raw.githubusercontent.com/rancher/support-bundle-kit/refs/heads/master/hack/collector-harvester && chmod +x collector-harvester`
+3. Run `mkdir -p /tmp/support-bundle`
+4. Run `export SUPPORT_BUNDLE_NODE_NAME=hostname`
+4. Run `./collector-harvester / /tmp/support-bundle`
+
+After finishing this process, please compree the `/tmp/support-bundle` and attach it with related issue.
+
 ### Known Limitations
 
 - Replacing the backing pod prevents the support bundle file from being downloaded.

versioned_docs/version-v1.3/troubleshooting/harvester.md

@@ -205,6 +205,18 @@ Example:
 kubectl cp harvester-system/supportbundle-manager-bundle-dtl2k-69dcc69b59-w64vl:/tmp/support-bundle-kit/supportbundle_db25ccb6-b52a-4f9d-97dd-db2df2b004d4_2024-02-02T11-18-10Z.zip bundle.zip
 ```
 
+### Manually Collect Node Bunndle
+
+If node is not ready or down, support bundle kit can't collect data. Please follow these steps to manually collect data.
+
+1. Run `echo 'JOURNALCTL="/usr/bin/journalctl -o short-precise"' > /tmp/common`
+2. Run `curl -o collector-harvester https://raw.githubusercontent.com/rancher/support-bundle-kit/refs/heads/master/hack/collector-harvester && chmod +x collector-harvester`
+3. Run `mkdir -p /tmp/support-bundle`
+4. Run `export SUPPORT_BUNDLE_NODE_NAME=hostname`
+4. Run `./collector-harvester / /tmp/support-bundle`
+
+After finishing this process, please compree the `/tmp/support-bundle` and attach it with related issue.
+
 ### Known Limitations
 
 - Replacing the backing pod prevents the support bundle file from being downloaded.

versioned_docs/version-v1.4/troubleshooting/harvester.md

@@ -205,6 +205,18 @@ Example:
 kubectl cp harvester-system/supportbundle-manager-bundle-dtl2k-69dcc69b59-w64vl:/tmp/support-bundle-kit/supportbundle_db25ccb6-b52a-4f9d-97dd-db2df2b004d4_2024-02-02T11-18-10Z.zip bundle.zip
 ```
 
+### Manually Collect Node Bunndle
+
+If node is not ready or down, support bundle kit can't collect data. Please follow these steps to manually collect data.
+
+1. Run `echo 'JOURNALCTL="/usr/bin/journalctl -o short-precise"' > /tmp/common`
+2. Run `curl -o collector-harvester https://raw.githubusercontent.com/rancher/support-bundle-kit/refs/heads/master/hack/collector-harvester && chmod +x collector-harvester`
+3. Run `mkdir -p /tmp/support-bundle`
+4. Run `export SUPPORT_BUNDLE_NODE_NAME=hostname`
+4. Run `./collector-harvester / /tmp/support-bundle`
+
+After finishing this process, please compree the `/tmp/support-bundle` and attach it with related issue.
+
 ### Known Limitations
 
 - Replacing the backing pod prevents the support bundle file from being downloaded.