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streamline troubleshooting
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jaffrepaul committed Sep 18, 2023
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Expand Up @@ -202,13 +202,9 @@ The Cypress Cloud GitHub Integration offers detailed test information via [PR co

### Note on Available Data

Branch Review is a powerful tool to compare two branches with recorded runs to Cypress Cloud. There are factors that can impact what is available to review between a source and base branch.
Branch Review is a powerful tool to compare two branches with recorded runs to Cypress Cloud. There are factors that can impact what is available to review between a source and base branch. For example, whether or not a branch at a particular commit has a run recorded to Cypress Cloud will affect what is displayed.

1. Most importantly, unless a PR is open (not closed or merged), the branch review is not guaranteed to show you the latest run recorded for the branch. When a PR transitions into a closed/merged state, it does not consider any subsequent commits pushed to the branch as part of the PR itself.

2. Be sure that the latest CI job has been triggered after your commit or you may see the _latest_ run on the commit and not the one that was _just_ merged.

3. Additionally, whether or not a branch at a particular commit has a run recorded to Cypress Cloud will affect what is displayed. The table below captures scenario across both branches:
The following captures this scenario across both branches:

| Base Branch | Source Branch | What Branch Review Displays |
| :-----------------------------------: | :-----------------------------------: | --------------------------------------------------- |
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