Hi, I'm Branden, an IT Professional☺
- Microsoft Azure ☁️
- osTicket (Help Desk Ticketing System) 🦘
In this project we will turn a Windows Virtual Machine into a Web Server so that we can host our installed files to use osTicket. We will walk through the installation steps for this open source ti…
In this project we will walk through setting up teams, departments, users, so that we can work ticket examples in the next project. We will also cover how osTicket's access levels work and how to c…
In this project we have already fully setup our ticketing system and architecture of users, teams, SLAs. Using example tickets we will submit and work tickets in a way that would be common to an or…
In this project, we go over how to make a Windows Server into a Domain Controller, how to manage computer clients and users from Active Directory, how to update Group Policy, and how to reset login…
Using Wireshark, a Protocol Analyzer, to analyze different forms of traffic flowing between a Windows Virtual Machine and Linux Virtual Machine created in the Microsoft Azure cloud platform.