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add troubleshooting section
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thiennamdinh committed Jan 10, 2020
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Expand Up @@ -89,6 +89,27 @@ page. For instance, typing \\*\\*I am bold\\*\\* will turn into **I am
bold**. For more tips, checkout this [Markdown
Cheatsheet](https://www.markdownguide.org/cheat-sheet/).
## Troubleshooting
Since Ibis is in Beta mode, we do expect that things will break
at some point. In general here are some standard procedures we
recommend trying first:
1. Refresh the page.
2. Log out and then back in.
3. Try in the mobile browser (instead of home-screen app).
4. Clear the cache and cookies for your mobile browser.
5. Download new updates for your mobile browser.
6. Try in a desktop browser.
And if all fails, the last step, of course, is to email us at
[email protected]__.
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