Bug/WP-364: Ticket creation emails are not sent to 'cc' emails

[jmcmillenmusic]

Overview

There is a bug that prevents CC emails from receiving emails when a ticket is first created. CC emails actually receive emails when there are replies to a ticket, however.

Related

• WP-364

Changes

I edited the Ticket Modal to inform users that CC emails will only receive emails on ticket replies, not ticket creation.

Testing

No testing is required since this bug cannot be fixed locally.

UI

Notes

The change that we need to make must be done globally instead of locally. That change happens here. I'll reach out to the RT channel in Slack to see if we can make that change.

[codecov]

Codecov Report

All modified and coverable lines are covered by tests ✅

Project coverage is 72.53%. Comparing base (5b3872f) to head (73ff14d).

Additional details and impacted files

@@           Coverage Diff           @@
##             main    #1017   +/-   ##
=======================================
  Coverage   72.53%   72.53%           
=======================================
  Files         534      534           
  Lines       33758    33758           
  Branches     2993     2993           
=======================================
  Hits        24486    24486           
  Misses       9074     9074           
  Partials      198      198           

Flag	Coverage Δ
javascript	75.20% <100.00%> (ø)
unittests	60.84% <100.00%> (ø)

Flags with carried forward coverage won't be shown. Click here to find out more.

Files with missing lines	Coverage Δ
client/src/components/Tickets/TicketCreateForm.jsx	85.15% <100.00%> (ø)
...portal/apps/onboarding/steps/project_membership.py	66.66% <ø> (ø)
server/portal/apps/tickets/api/views.py	80.64% <100.00%> (ø)

[chandra-tacc]

Note: unit tests are failing

[jmcmillenmusic]

Note: unit tests are failing

I got the failing test(s) to pass now.