FAQ

Frequently Asked Questions

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My pictures do not display correctly?

Access your pictures via picture add-ons > Emby for Kodi.

I upgraded from Krypton to Leia and now playback doesn't work?

There was a change to the path system for add-on playback mode in Leia. Please reset your local database and playback will work again.

Enable the web server to cache artwork. What does it mean?

Under Kodi settings > service > control > Allow remote control via HTTP. You may need to switch the port to a random one to enable the web server.

Native playback mode, steps to locate files.

I selected native playback mode. Now Kodi says it cannot locate my files?
Ensure Kodi can access your Emby defined libraries.

Try this first.

Under Kodi settings > file manager > Add source > Browse > Add network location.
The server name should reflect what is in Emby. Restart Kodi.

Locate the server name with your Emby libraries paths
The server name is SERVERNAME or the IP address.

\\SERVERNAME\PATH\TO\
\\192.168.0.100\PATH\TO\

Troubleshoot using Add-on playback mode.

With add-on playback mode, playback works out of the box. Emby can provide the file to Kodi, working around path issues.

1. Reset your local database.
2. Select add-on playback during the setup.
3. Optional: Troubleshoot true direct play, in the add-on settings > playback > Disable Force HTTP.

Since the path is retrieved right before playback starts, you can try different things to achieve direct play without needing to reset your database.

Once you find a working solution to achieve true direct play (look at the Kodi logs to confirm), you can switch back to native playback mode (reset your local database again) and Kodi should be able to locate your files.

Tips that can help.

• Server name or IP address
  Using the IP address is preferred. Name resolution is not always supported. Modify the optional network path in Emby.