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Inactivity message
awaiting-review
enhancement
New feature or request
#87
opened Feb 7, 2019 by
joannayoungs
Availability wording removed
enhancement
New feature or request
#84
opened Feb 7, 2019 by
joannayoungs
Pre scripted text - Legal advice - Non molestation order flow
bug
Something isn't working
help wanted
Extra attention is needed
please-test
#74
opened Dec 3, 2018 by
joannayoungs
As a user, I want to be able to access detailed information about how my data will be used.
user-story
One of the user stories we've defined.
As a user, I want to know when advisors will be available live.
user-story
One of the user stories we've defined.
As a user, I want to understand what help I can expect to get from the Chat tool.
user-story
One of the user stories we've defined.
As a user, I want to be able to request more information if I didn't find out what I need.
user-story
One of the user stories we've defined.
As a user, I want to be able to access my booked appointment in the chat tool.
user-story
One of the user stories we've defined.
As a user, I want to be able to access information at all times without having to wait for an advisor to be available.
user-story
One of the user stories we've defined.
As a user, I want to be able to choose what data is held about me.
user-story
One of the user stories we've defined.
As a user, I want to be able to reset my details if I forget them.
user-story
One of the user stories we've defined.
As a user, I want the option to schedule a chat with an advisor if the live chat is out of hours.
user-story
One of the user stories we've defined.
As a user, I want to be able to return to a previous conversation so I don't have to repeat myself.
user-story
One of the user stories we've defined.
As a user, I want to know that my conversations are private and secure.
user-story
One of the user stories we've defined.
As a user, I want to be able to chat to an advisor about my problems.
user-story
One of the user stories we've defined.
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