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PolicySense

PolicySense is an AI-powered platform designed to transform the insurance experience by simplifying policy selection, enhancing consumer education, and automating form-filling processes.


Features

In Scope

  • AI-Powered Policy Guidance: Get 24/7 personalized support for any queries related to policies. Whether it’s understanding a term or asking about cancellation rules, we’ve got you covered.
  • Educational Insights: Clear, understandable explanations of insurance terms to help users make informed decisions.
  • Chat With Your Policy: Chat with your current policy documents to get answers without needing to read through the entire document. Just ask your questions and receive answers directly.
  • Multilingual Support: To accommodate India’s diverse linguistic community, users can chat in any language.
  • Automated Form Filling (Mock): AI simplifies the application process by auto-filling forms in a conversational interface, reducing errors and streamlining the experience.
  • Responsive Design: Our website is optimized for mobile, allowing users to access all features from their phones.

Out of Scope

  • Legal and Regulatory Advice: We do not provide legal advice or regulatory guidance on individual policies.
  • Human Agent Support: The platform is entirely AI-driven and does not include human agent interaction.

Future Opportunities

  • Seamless Integration: Envisioned as a component that can integrate into other websites with minimal code, allowing platforms like PolicyBazaar to offer AI-based support for policy questions.
  • Automated Policy Comparison: Potential to scrape policy details from other websites to let the interface suggest policies based on user needs.

Challenges We Faced

  • Session Management: Maintaining context for each user session.
  • Prompt Engineering: Iterating through multiple prompt designs to create an effective model.
  • File Management: Ensuring that files do not need to be resent for the same context.
  • Resource Limit: Working with limited request-per-minute (RPM) capacity, which affected testing for various prompts due to our project’s non-monolithic structure.

Thank you for exploring PolicySense! Devfolio link Demo video link Demo link