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issue uploading fasta file #1776

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jb583 opened this issue Dec 16, 2024 · 3 comments
Closed

issue uploading fasta file #1776

jb583 opened this issue Dec 16, 2024 · 3 comments

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@jb583
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jb583 commented Dec 16, 2024

Hello,

Is there an issue with the Datamonkey website at the moment? I've been unable to upload my data. I checked this wasn't just an issue with my files by trying to upload your example influenza fasta file and this also failed to load properly. The error coming up is [object Object].

I mostly just want to clarify this isn't an issue from my end.

Many thanks in advance,
Josephine

@spond
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spond commented Dec 16, 2024

Dear @jb583,

Possibly; I'll ask @stevenweaver to check (he's on Pacific time)

Best,
Sergei

@stevenweaver
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Dear @jb583,

The site should be up and running again. There is an issue with mongodb that is causing it to fail sporadically. We are investigating.

Best
Steven

@jb583
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jb583 commented Dec 16, 2024

Thank you!!

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