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Issues Syncing between Plex and Trakt (Trakt Not Updating Despite "Sync Successful" in Kitana) #629

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jeff15110168 opened this issue Sep 17, 2022 · 1 comment

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@jeff15110168
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jeff15110168 commented Sep 17, 2022

Is anyone having issues syncing between Trakt / Plex? It was working up until a few days ago, now it's not scrobbling at all and when I use Kitana to check if the plugin is running, it says "sync successful" but it's not actually syncing to Trakt. I've also tried to connect via http://trakt-for-plex.github.io/configuration/#/connect but it says "unable to find valid connection". I believe I was using the latest cornishman fix that fixed a bunch of issues i was having before with scrobbling proper tv shows / movies.

Is there any sort of reset, or logs, or something you can use to troubleshoot? I already went into Kitana and reset the authentication pin to a new one.

@jeff15110168
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jeff15110168 commented Sep 18, 2022

Hmm - i ran PlexTraktSync initial setup thinking I would need to switch to that. It ran an initial "sync" of everything which looked to fix some "sync issues" I had. I stopped that PlexTraktSync container / haven't launched it since (no cron job script running either), and somehow it it looks like it fixed this plugin (i.e. shows are tracking mid-way through watching which i believe PlexTraktSync doesn't track, and trakt is now being updated again).

Not sure what caused the issue. I had noticed in recent months my Trakt app was showing a (!) sign in the Up Next section which has also gone away. Anyways - glad it's back to working :)

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