Trying to implement SMS ticketing in freshdesk platform using Freshdesk API and 55444 free SMS development platform. Uses PHP-MySQL. Sample codes for creating a ticket and querying a ticket using PHP are also given.
The functionalities include :
- to create a ticket in freshdesk support
- to view the status of the ticket
- to view the reply of the ticket query using sms
Uses freshdesk API to integrate with freshdesk.
Uses 55444 Innoz free SMS App Developement platform for the demo.