Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Bug red banner . #7119

Open
2 tasks done
FunPhilip opened this issue Dec 18, 2024 · 4 comments
Open
2 tasks done

Bug red banner . #7119

FunPhilip opened this issue Dec 18, 2024 · 4 comments

Comments

@FunPhilip
Copy link

Using a supported version?

  • I have searched searched open and closed issues for duplicates.
  • I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

I updated to the new version of signal and now this banner
17345178919304397936039420832472 is displayed, although I downloaded the signal from the official website. The main problem is that I can't send messages now.

Steps to reproduce

  1. Download signal from the official website. 2. Synchronize with the phone. 3. A red banner appears in Winsows version.

Expected result

So that the application on the PC performs its functionality!

Actual result

Already removed the program completely and reinstalled it from the official site, the result is the same.

Screenshots

17345178919304397936039420832472

Signal version

7.36.0

Operating system

Windows10

Version of Signal on your phone

7.36.0

Link to debug log

No response

@ronidee
Copy link

ronidee commented Dec 18, 2024

TL;DR: Make sure the Signal repository is (still) on your repo list, just do the installation steps again:

I just experienced the same behavior. The message reads (in english):

This verison of Signal Desktop has expired. Please upgrade to the latest version to continue messaging. Click to go to signal.org/download

Since I update my system quite regularly (using apt), I assumed this to be a bug. However, checking my signal-desktop version reveals I'm running 7.25. Apparently, Signal isn't updating anymore, as it's repository got somehow removed. I assume this happened while upgrading my Ubuntu installation to the newest version 24.10 (which also made some changes to apt). Redoing the steps to install Signal listed here on the website fixed the issue for me.

@FunPhilip
Copy link
Author

TL;DR: Make sure the Signal repository is (still) on your repo list, just do the installation steps again:

I just experienced the same behavior. The message reads (in english):

This verison of Signal Desktop has expired. Please upgrade to the latest version to continue messaging. Click to go to signal.org/download

Since I update my system quite regularly (using apt), I assumed this to be a bug. However, checking my signal-desktop version reveals I'm running 7.25. Apparently, Signal isn't updating anymore, as it's repository got somehow removed. I assume this happened while upgrading my Ubuntu installation to the newest version 24.10 (which also made some changes to apt). Redoing the steps to install Signal listed here on the website fixed the issue for me.

I have already completely removed signal from the computer and installed it back. The result is the same, a red banner pops up after synchronization and it says "This version is outdated. Please update to the latest version to continue communication. Click to go to signal.org/download"

@ronidee
Copy link

ronidee commented Dec 18, 2024

Sorry, I read that but forgot it when I wrote my reply, my bad!
Since you're running the latest desktop version, my answer doesn't apply to you but hopefully will be helpful for people having similar issues as I did.

I hope your problem gets fixed soon!

PS: Just to make sure, you checked your signal-desktop version by (pressing alt) going to help -> about signal desktop, right?

@FunPhilip
Copy link
Author

The problem is solved. I opened ports 443 and after a while it worked in normal mode.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Development

No branches or pull requests

2 participants