com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2 #114

daedric7 · 2023-12-13T09:34:54Z

Recently after a server migration, i've been getting errors both in the logs as well as Matrix room.

botdarr  | 2023-Dec-13 09:00:23 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:02:23 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:04:23 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:06:24 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:08:24 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:10:24 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:12:24 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:14:24 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:16:25 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:18:25 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:20:25 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:22:28 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:24:28 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:26:28 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:28:28 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-13 09:30:29 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2

It seems the bot cannot find Sonarr (V4) info:

Sonarr's profiles are the standard:

How can i help further debug this ?

The text was updated successfully, but these errors were encountered:

shayaantx · 2023-12-13T16:21:26Z

@daedric7 can you zip the logs and provide the config for your container?

daedric7 · 2023-12-14T10:43:32Z

Sure:

logs.tar.gz


services:
    botdarr:
        image: shayaantx/botdarr:latest
        container_name: botdarr
        environment:
           RADARR_URL: https://radarr.domain.com
           RADARR_TOKEN: API
           RADARR_DEFAULT_PROFILE: Any
           RADARR_PATH: /share/media/jellyfin/movies
           SONARR_URL: https://sonarr.domain.com
           SONARR_TOKEN: API
           SONARR_DEFAULT_PROFILE: Any
           SONARR_PATH: /share/media/jellyfin/tvshows
           SONARR_V4: yes
           LIDARR_URL: https://lidarr.domain.com
           LIDARR_TOKEN: API
           LIDARR_DEFAULT_QUALITY_PROFILE: Any
           LIDARR_DEFAULT_METADATA_PROFILE: Standard
           LIDARR_PATH: /share/media/music
           MATRIX_USERNAME: user
           MATRIX_PASSWORD: password
           MATRIX_ROOM: "!room:matrix.org"
           MATRIX_HOME_SERVER_URL: "https://domain.com"
        volumes:
           - ./logs:/home/botdarr/logs
           - ./database:/home/botdarr/database
           - /share/media:/share/media

shayaantx · 2023-12-14T23:07:50Z

@daedric7 so it seems like you're getting a mix of

2023-Dec-14 08:02:39 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
2023-Dec-14 08:02:03 AM [pool-3-thread-1] ERROR com.botdarr.connections.ConnectionHelper - Non 200 status code returned from request, code=404, reason=Not Found

When you have v4 enabled, the api would look something like this https:///api/v3/qualityprofile

I tried in sonarr 3.0.7.1477 and it works fine (but I will try with latest version).

Also I noticed below matrix error, I assume that's been corrected. I created a new version that logs exception stack traces to get more info, but it seems like your matrix server is going down at some point, but if you pull latest version, we can get the stack trace next time this happens.

2023-Dec-13 11:31:46 AM [main] ERROR com.botdarr.clients.matrix.MatrixChatClient - Error during event listener
java.lang.NullPointerException: null
2023-Dec-13 11:31:46 AM [main] ERROR com.botdarr.connections.ConnectionHelper - Non 200 status code returned from request, code=502, reason=Bad Gateway

Can you do following:

Pull latest (I just kicked off a new version that logs exceptions, since it wasn't before)
Add the env variable LOG_LEVEL, with the setting "DEBUG"
Post your sonarr version
Reproduce issue and reattach logs

daedric7 · 2023-12-15T10:12:51Z

Logs:

botdarr  | Dec 15, 2023 10:07:40 AM org.flywaydb.core.internal.logging.slf4j.Slf4jLog info
botdarr  | INFO: Flyway Community Edition 6.2.4 by Redgate
botdarr  | Dec 15, 2023 10:07:40 AM org.flywaydb.core.internal.logging.slf4j.Slf4jLog info
botdarr  | INFO: Database: jdbc:sqlite:database/botdarr.db (SQLite 3.30)
botdarr  | Dec 15, 2023 10:07:40 AM org.flywaydb.core.internal.logging.slf4j.Slf4jLog info
botdarr  | INFO: Successfully validated 3 migrations (execution time 00:00.008s)
botdarr  | Dec 15, 2023 10:07:40 AM org.flywaydb.core.internal.logging.slf4j.Slf4jLog info
botdarr  | INFO: Current version of schema "main": 3
botdarr  | Dec 15, 2023 10:07:40 AM org.flywaydb.core.internal.logging.slf4j.Slf4jLog info
botdarr  | INFO: Schema "main" is up to date. No migration necessary.
botdarr  | 2023-Dec-15 10:07:41 AM [main] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host radarr.aguiarvieira.pt
botdarr  | 2023-Dec-15 10:07:41 AM [main] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-15 10:07:41 AM [main] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host sonarr.aguiarvieira.pt
botdarr  | 2023-Dec-15 10:07:42 AM [main] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host lidarr.aguiarvieira.pt
botdarr  | 2023-Dec-15 10:07:42 AM [pool-2-thread-1] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host radarr.aguiarvieira.pt
botdarr  | 2023-Dec-15 10:07:42 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-15 10:07:42 AM [pool-2-thread-1] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host sonarr.aguiarvieira.pt
botdarr  | 2023-Dec-15 10:07:42 AM [pool-2-thread-1] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host lidarr.aguiarvieira.pt
botdarr  | 2023-Dec-15 10:08:54 AM [pool-5-thread-1] DEBUG com.botdarr.clients.ChatClientBootstrap - Processing command . for username @daedric:aguiarvieira.pt with prefix !
botdarr  | 2023-Dec-15 10:09:42 AM [pool-2-thread-1] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host radarr.aguiarvieira.pt
botdarr  | 2023-Dec-15 10:09:42 AM [pool-2-thread-1] WARN  com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2
botdarr  | 2023-Dec-15 10:09:42 AM [pool-2-thread-1] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host sonarr.aguiarvieira.pt
botdarr  | 2023-Dec-15 10:09:42 AM [pool-2-thread-1] DEBUG com.botdarr.api.CacheContentStrategy - Finished caching content data for host lidarr.aguiarvieira.pt

Sonar:

Version 4.0.0.734
Package Version
 4.0.0.734-ls14 by [linuxserver.io](https://linuxserver.io/)
.NET
 Yes (6.0.13)
Docker
 Yes
Database
 Sqlite 3.41.2
AppData directory
 /config
Startup directory
 /app/sonarr/bin
Mode
 Console
Uptime

shayaantx · 2023-12-16T22:32:45Z

@daedric7 I pulled latest sonarr and ran it and seems to find profiles fine.

Can you zip entire logs directory again, since there are logs in network.log as well I want to see.

Can you also fetch your api key from sonarr and fill in the below curl command and run it and tell me what you get back? You should get back what I posted in my example

curl http://<replace-with-sonarr-ip>:<replace-with-sonarr-port>/api/v3/qualityprofile?apiKey=<put-sonarr-api-key-here>
curl http://<replace-with-sonarr-ip>:<replace-with-sonarr-port>/docs/v3/openapi.json

$ curl http://192.168.1.12:8989/api/v3/qualityprofile?apiKey=<omitted>
[
  {
    "name": "any",
    "upgradeAllowed": false,
    "cutoff": 1,
    "items": [
      {
        "quality": {
          "id": 0,
          "name": "Unknown",
          "source": "unknown",
          "resolution": 0
        },
        "items": [],
        "allowed": false
      },

Also if you're on discord or matrix or whatever and you want to troubleshoot live, post your username, and I can add you

Thanks

shayaantx · 2023-12-18T16:08:58Z

@daedric7 ?

shayaantx · 2023-12-20T00:47:15Z

@daedric7 sent you a matrix DM from @shayaantx:matrix.org

shayaantx · 2023-12-20T00:58:45Z

@daedric7 check your matrix DMs, the issue is because you're passing "no" for sonarr_v4 flag when it should only be true/false, which I understand the docs state "no" being the default value. So I updated docs + added error check when non true/false is configured for this property, you should be able to pull safely

(also check DMs for why I deleted last comment)

#115

shayaantx · 2023-12-20T01:53:28Z

pushed out a release for this change, let me know if you still have issues

shayaantx · 2023-12-21T02:40:12Z

confirmed with @daedric7 via DM this is fixed now

shayaantx self-assigned this Dec 16, 2023

shayaantx added the sonarr label Dec 16, 2023

Repository owner deleted a comment from daedric7 Dec 20, 2023

shayaantx closed this as completed Dec 21, 2023

This was linked to pull requests Dec 21, 2023

Add access_token to log mask + throw error if non boolean string is p… #115

Merged

Fix broken test case #116

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com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2 #114

com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2 #114

daedric7 commented Dec 13, 2023

shayaantx commented Dec 13, 2023

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shayaantx commented Dec 18, 2023

shayaantx commented Dec 20, 2023

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shayaantx commented Dec 21, 2023

com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2 #114

com.botdarr.api.CacheProfileStrategy - Did not find any profiles available for caching, class=class com.botdarr.api.sonarr.SonarrApi$2 #114

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daedric7 commented Dec 13, 2023

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