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Use one of these in combination with:
Or combinations: [Purchase frequency, Average transaction amount] If you have a predictive model with high performance on Customer Lifetime Value, you can incorporate the output of this model as a lens too. |
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Hi,
I just wanted to ask whether there are some general guidelines/resources/examples/best practices on when to use which lense(s)?
My specific use-cases which I have in mind are customer segmentations and exploratory analysis to distinguish customer groups that have a high/low customer lifetime value.
Potential inputs for the segmentation are LRFM features (L - lenght of the customer relationship, R - time between now and last purchase, F - purchase frequency, M - average transaction amount).
Right now I am not yet quite sure which lenses or combination of lenses might make sense. Therefore I wanted to ask whether some of you already tackled similar use-cases and has some experiences to share or some general guidelines that might help me before I start experimenting.
Thanks in advance and best regards
Alex
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