Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Investigate session loss issue. #33

Open
drborges opened this issue Oct 14, 2021 · 1 comment
Open

Investigate session loss issue. #33

drborges opened this issue Oct 14, 2021 · 1 comment
Assignees

Comments

@drborges
Copy link
Collaborator

drborges commented Oct 14, 2021

It seems that the session token gets refreshed periodically and our app needs to be able to keep track of that so that requests to the API are always using the most up-to-date token.

Some more information about this:(Daniel Mack)

This issue isn’t browser specific, I was able to reproduce this in both Chrome as well as Firefox.

There were reports that enabling third-party cookies may resolve the issue. I did try that in Chrome but was still seeing the issue occur. Have not yet tried Firefox.

Additionally, others have found that certain versions of the Shopify-app gem were experiencing the issue also, I checked and we’re currently on version 17.0.3 which was released back in January of this year, the most recent version is 18.0.2 so we’re 9 updates behind the most up to date version released on Jun 15th, so trying to update the gem may be a potential option to try as well.

Here is a thread of Github related to the shopify-app where the issue is currently being discussed:
Shopify/shopify_app#1053

The following GIF provides the step to reproduce the problem:

2021-10-15 11 34 07

@danielmmack danielmmack self-assigned this Oct 15, 2021
@drborges
Copy link
Collaborator Author

@ghaydarov suggested cleaning up the browser cookies to see if that takes care of it.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants