Enhance 'Email Already Taken' Error Message for Improved Clarity

[bcastillo32]

What type(s) of user does this feature affect?

• supervisors
• admins

Description

When a supervisor or admin goes to add a user whose email is already in use, either of the following can be true:

1. That user is already part of that Org
2. That email is being used as part of a different org all together

The first scenario is rather straightforward—all the supervisor or admin would have to do is check their user roster, confirm that the user is there, and send them a password reset.

Scenario two is where things can get confusing due to the lack of detail in our current error message as seen below:

If a supervisor unknowingly tries to add a user to their org and that email is in use with a different org, they have no idea.

Please update the error message to say "This email address is already in use. If it does not appear on your roster, it may be associated with another CASA organization. Please use a different email address."

How to access the QA site

Login Details:
Link to QA site

Login Emails:

• [email protected] view site as a volunteer
• [email protected] view site as a supervisor
• [email protected] view site as an admin
• [email protected] view site as an all casa admin
  • go to /all_casa_admins/sign_in

password for all users: 12345678

Questions? Join Slack!

We highly recommend that you join us in slack #casa channel to ask questions quickly. And discord for office hours (currently Tuesday 5-7pm Pacific), stakeholder news, and upcoming new issues.

[Raushan998]

@bcastillo32 Can you assign me this task?

[bcastillo32]

@bcastillo32 Can you assign me this task?

Done!