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Bug: case contact ordering #6128

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compwron opened this issue Dec 13, 2024 · 7 comments
Open

Bug: case contact ordering #6128

compwron opened this issue Dec 13, 2024 · 7 comments
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@compwron
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Impacted User Types

  • volunteers

Environment

prod

Current Behavior

What isn't working for you in the volunteer dashboard?
Case Contacts
What isn't working for you in Case Contacts?
Order of contacts is oldest first no matter the setting
Can you provide a few more details about that?
Order of contacts is oldest first even when set to newest first.

Expected Behavior

sorting order works

How to access the QA site

Login Details:
Link to QA site

Login Emails:

password for all users: 12345678

Questions? Join Slack!

We highly recommend that you join us in slack #casa channel to ask questions quickly. And discord for office hours (currently Tuesday 5-7pm Pacific), stakeholder news, and upcoming new issues.

@compwron compwron added Type: Bug Help Wanted This is a special label that enables github to showcase issues that want help labels Dec 13, 2024
@Raushan998
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Can you assign me this story?

@compwron
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Can you assign me this story?

done! :)

@github-actions github-actions bot removed the Help Wanted This is a special label that enables github to showcase issues that want help label Dec 16, 2024
@Raushan998
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@compwron Do we need to fix the filter for case contacts on volunteer dashboard?

@bcastillo32
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@compwron Do we need to fix the filter for case contacts on volunteer dashboard?

Hi @Raushan998 Thank you for the help here - what type of fix did you have in mind for the case contact filtering?

@Raushan998
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@bcastillo32 I am trying to understand the problem statement do we need to fix the filter of case_contact?

@bcastillo32
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@bcastillo32 I am trying to understand the problem statement do we need to fix the filter of case_contact?

Hi Raushan - I believe this is user error due to a lack of intuitiveness on our part. In order for the filters to be applied, you have to click the "Filter" button.
image

Can you change the filters so that they are automatically applied when they are selected? I want to eliminate the need of needing to hit that button(which is where I believe the issue is). If I select one of these options, it should automatically be applied
image

For the others (the filters that are in the expanded menu) The expected behavior would be: If I add a filter criteria, each one is additive. If i remove one, the opposite should occur. Let me know if this helps.

@Raushan998
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@bcastillo32 Thanks for your help :)

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