modmail

[ChristopherBiscardi]

When someone DMs the corgo-bot with something that isn't a command, we should open a channel that is accessible to mods and which they can reply through to hold a conversation. This will be the easiest method to contact the mods and will not be anonymous by nature (because it involves the user's discord username). The channel should also have a close command that wraps up the conversation and archives it.

Failure modes

The channel creation could fail because of "too many channels" because of the limit on the server set by discord. We need to account for this and adjust to send the message to a more general #modmail-overflow channel so we don't drop potential abuse reports and such.

Potential abuse

People can probably script through puppeteer the joining of the server and the DM'ing of the bot. This could result in too many channels created, preventing abuse reports and such from coming through.