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[EUSM] Products for some service points not showing on the app even though they are available on web #136

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AnnieMungai opened this issue Dec 20, 2023 · 5 comments
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bug Something isn't working production QA+ Issue passes QA

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@AnnieMungai
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AnnieMungai commented Dec 20, 2023

When users log into the app, and conduct sync. Locations and service points are showing on the app. However, some service points are missing the products associated with them. This is happening for old (not newly created service points). These products are shown on the service point profile on the web (see screenshots below) but are not visible on android.
(could be related to #135)

On android:
image (19)

On web:
image (20)

Acceptance criteria

  • Products should show on the app on the service points they are assigned.
@AnnieMungai AnnieMungai added bug Something isn't working production labels Dec 20, 2023
@hilpitome
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This was fixed by reposting the plans mentioned here. However the service points Dreah Ambato Boeny and CISCO Mananara Avaratra are missing products. I have searched for all the plans that are still active under the BOENY and ANALANJIROFO regions respectively and reposted them as well. This is in order to regenerate the relevant tasks.
I am unable to verify at the moment that this worked because I have encountered login issues.
The login error being You are currently not assigned to a mission. Please ask the EUSM administrators.

@AnnieMungai
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@hilpitome as we observed - newly created products are showing correctly on the app. However, some of the already existing products need to be edited and then saved again for them to show on the app when the user performs a sync (they show as product_check without showing the actual product).

@AnnieMungai
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AnnieMungai commented Jan 25, 2024

@hilpitome

  • I opened a service point and all the already exisiting products were not showing but they showed after some time - there is some lag (see screen shot below). - not sure whether it is an issue of a slow server.
  • image
  • Newly created products are showing on the app - LGTM!
  • We seem to have lost the beneficiaries check (see screen shots above).

@Naima-Bashir
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@AnnieMungai @hilpitome This has also failed QA. I have added products on the two service points on web but since the actual service points aren't showing, the products are not there as well

@AnnieMungai
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The 2 service points can showing as seen on: #137 (comment)

LGTM!

@AnnieMungai AnnieMungai added the QA+ Issue passes QA label Feb 2, 2024
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