diff --git a/common/types/config.ts b/common/types/config.ts
index 698f00bf..920a9521 100644
--- a/common/types/config.ts
+++ b/common/types/config.ts
@@ -10,6 +10,7 @@ export const configSchema = schema.object({
   chat: schema.object({
     enabled: schema.boolean({ defaultValue: false }),
     trace: schema.boolean({ defaultValue: true }),
+    feedback: schema.boolean({ defaultValue: true }),
   }),
   incontextInsight: schema.object({
     enabled: schema.boolean({ defaultValue: true }),
diff --git a/public/tabs/chat/messages/message_bubble.test.tsx b/public/tabs/chat/messages/message_bubble.test.tsx
index 8fca94ef..c189d035 100644
--- a/public/tabs/chat/messages/message_bubble.test.tsx
+++ b/public/tabs/chat/messages/message_bubble.test.tsx
@@ -19,7 +19,9 @@ describe('<MessageBubble />', () => {
   const reportUiStatsMock = jest.fn();
 
   beforeEach(() => {
-    jest.spyOn(services, 'getConfigSchema').mockReturnValue({ chat: { trace: true } });
+    jest
+      .spyOn(services, 'getConfigSchema')
+      .mockReturnValue({ chat: { trace: true, feedback: true } });
     jest
       .spyOn(useFeedbackHookExports, 'useFeedback')
       .mockReturnValue({ feedbackResult: undefined, sendFeedback: sendFeedbackMock });
@@ -336,4 +338,33 @@ describe('<MessageBubble />', () => {
     );
     expect(screen.queryByTestId('trace-icon-bar2')).toBeNull();
   });
+
+  it('should control feedback buttons through config flag', () => {
+    const { rerender } = render(
+      <MessageBubble
+        showActionBar={true}
+        message={{
+          type: 'output',
+          contentType: 'markdown',
+          content: 'here are the indices in your cluster: .alert',
+        }}
+      />
+    );
+    expect(screen.queryByLabelText('feedback thumbs down')).toBeVisible();
+    expect(screen.queryByLabelText('feedback thumbs up')).toBeVisible();
+
+    jest.spyOn(services, 'getConfigSchema').mockReturnValue({ chat: { feedback: false } });
+    rerender(
+      <MessageBubble
+        showActionBar={true}
+        message={{
+          type: 'output',
+          contentType: 'markdown',
+          content: 'here are the indices in your cluster: .alert',
+        }}
+      />
+    );
+    expect(screen.queryByLabelText('feedback thumbs down')).toBeNull();
+    expect(screen.queryByLabelText('feedback thumbs up')).toBeNull();
+  });
 });
diff --git a/public/tabs/chat/messages/message_bubble.tsx b/public/tabs/chat/messages/message_bubble.tsx
index 7764325e..708e5a5c 100644
--- a/public/tabs/chat/messages/message_bubble.tsx
+++ b/public/tabs/chat/messages/message_bubble.tsx
@@ -47,8 +47,11 @@ type MessageBubbleProps = {
 export const MessageBubble: React.FC<MessageBubbleProps> = React.memo((props) => {
   const { executeAction } = useChatActions();
   const core = useCore();
+  const configSchema = getConfigSchema();
+
   // According to the design of the feedback, only markdown type output is supported.
   const showFeedback =
+    configSchema.chat.feedback &&
     'message' in props &&
     props.message.type === 'output' &&
     props.message.contentType === 'markdown';
@@ -124,7 +127,6 @@ export const MessageBubble: React.FC<MessageBubbleProps> = React.memo((props) =>
     }
 
     const fullWidth = props.message.fullWidth;
-    const configSchema = getConfigSchema();
 
     return (
       <EuiFlexGroup