add-GHrequest-to-team-board.yml

# This workflow runs when a ticket is created.
# It adds the github-request label, tags on-call, and posts in Axim's internal slack channel.
#
# Separately, Axim's project board (https://github.com/orgs/openedx/projects/8)
# automatically adds all issues from this repo.

name: Label, tag, and notify on-call

on:
  issues:
    types: [opened]

env:
  ORGANIZATION: openedx

jobs:

  # Add a label to all issues that don't have it already (the template adds it automatically...
  # but only if the requester has triage access on this repo).
  # TODO: We used to add this label only to issues which were created from the on-call template.
  #       Since May 2024, we only use this repo for on-call issues, so we just add the label to everything.
  #       Once we've cleaned out our backlog of non-oncall issues from this repo, we can phase out
  #       this label entirely.
  add_label:
    runs-on: ubuntu-latest
    # This is defined on all 2 jobs - so need to change x2 if changing this.
    if: ${{ !contains(github.event.issue.labels.*.name, 'github-request') }}
    steps:
      - name: apply github-request label
        uses: actions-ecosystem/action-add-labels@v1
        with:
          labels: github-request

  # TODO: We could probably do this with CODEOWNERS and some premade GitHub<->Slack integration.
  tag_and_notify:
    runs-on: ubuntu-latest
    steps:
      - name: Generate token
        id: generate_token
        uses: tibdex/github-app-token@v1
        with:
          app_id: ${{ secrets.GRAPHQL_AUTH_APP_ID }}
          private_key: ${{ secrets.GRAPHQL_AUTH_APP_PEM }}

      - name: Tag axim on-call
        env:
          URL: ${{ github.event.issue.comments_url }}
          GITHUB_TOKEN: ${{ steps.generate_token.outputs.token }}
        run: |
          curl \
            -X POST \
            $URL \
            -H "Content-Type: application/json" \
            -H "Authorization: token $GITHUB_TOKEN" \
            --data '{ "body": "Thank you for your report! @openedx/axim-oncall will triage within a business day. Simple requests usually take 2-3 business days to resolve; more complex requests could take longer." }'

      - name:  Send custom JSON data to Slack workflow
        id: slack
        uses: slackapi/slack-github-action@v1.26.0
        with:
          # This data can be any valid JSON from a previous step in the GitHub Action
          payload: |
            {
              "msg": "${{ github.event.issue.title }}\nAuthor: ${{ github.event.issue.user.login }}\nURL: https://www.github.com/openedx/axim-engineering/issues/${{ github.event.issue.number }}"
            }
        env:
          SLACK_WEBHOOK_URL: ${{ secrets.SLACK_WEBHOOK_URL }}