"gems not installed" Exception

[elisamuel40]

This is awesome, but I have the same problem a guy posted before, I'm getting this exception when I run the getConvertedHTML() method:

Fatal error: Uncaught exception 'Exception' with message 'Premailer or getopt gems not installed'

But he resolved the problem using a different server, but I can't do that on a shared hosting plan.
Any ideas?

[onassar]

if you have permissions to do so, try sudo gem install premailer

[elisamuel40]

I could do it without the sudo command,

Successfully installed premailer-1.8.2
1 gem installed
Installing ri documentation for premailer-1.8.2...
Installing RDoc documentation for premailer-1.8.2...

Didn't worked, so also tried:

# gem install getopt

and got:

Successfully installed getopt-1.4.2
1 gem installed
Installing ri documentation for getopt-1.4.2...
Installing RDoc documentation for getopt-1.4.2...

The stack trace threw this:

 #1 {main} thrown in /home1/robalibr/public_html/thinkilabs/velazquez/assets/Premailer.class.php on line 144

[onassar]

My only guess at this point is you don't have access to the gems installed?
I'm actually not sure; that line (144) is caused by the ruby script itself returning an error

Let me know if you find anything
I'll post here if I can think of a something else that might be causing the issue

[elisamuel40]

Thanks a lot! I post back when I get something.

[thisisjamessmith]

I had this error when installing on a remote server, and in my case it was due to not having the nokogiri gem installed. Worked fine after a quick gem install nokogiri.