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Problem with matches #3221

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MaxMishin1991 opened this issue Oct 16, 2024 · 4 comments
Open

Problem with matches #3221

MaxMishin1991 opened this issue Oct 16, 2024 · 4 comments

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@MaxMishin1991
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Current Behavior
Why do so many errors occur with recording matches? This appears to be a global failure, as this is not an isolated incident. As an example, I attach the following matches that were not taken into account: 7978607316 , 7989547141 , 7989613229 and others

Expected behavior/code
A clear and concise description of what you expected to happen (or code).

Console Output
Please provide your browsers console log if possible. Most browsers will open the console via F12.

please paste console output in here

Environment

  • Browser Version: [e.g. Chrome 64.0, Firefox 57, Edge 17]
  • OS: [e.g. OSX 10.13.4, Windows 10 or Linux Distribution]

Possible Solution

Additional context/Screenshots
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@howardchung
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All of these matches have been recorded. If instead the issue is that a specific player is anonymous in them, this is most likely due to the privacy settings being toggled off at the time the match was played.

@MaxMishin1991
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What should you pay attention to during the game so that our privacy settings are not disabled? And the second question, why are matches displayed in your system, but not ours? Thank you!

@howardchung
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You should make sure the Expose Public Match Data setting is toggled on for each player you want to be non-anonymous.

@MaxMishin1991
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okey, thanks

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