ModuleNotFoundError: No module named 'pkg_resources' #141

alfista-sk · 2024-06-14T08:34:54Z

Hi,
I try to import the Device Library, but it will not work.
I follow each step but when I try to run this command: ./nb-dt-import.py
Then I get this error message:
Traceback (most recent call last):

  File "/Downloads/Device-Type-Library-Import/./nb-dt-import.py", line 5, in <module>
    import pynetbox
  File "/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/__init__.py", line 1, in <module>
    from pkg_resources import get_distribution, DistributionNotFound
ModuleNotFoundError: No module named 'pkg_resources'

I'm running on Ubuntu 24.04 TLS Server and NetBox 4.0.3 with Python 3.12.3.

Please can you help me to resolve it?

The text was updated successfully, but these errors were encountered:

alfista-sk · 2024-06-14T13:13:34Z

Hi,
I have reinstalled the pynetbox to the latest version and it started working but still have now some errors and problems:

(venv) servicepc@mld-s-netbox:/Downloads/Device-Type-Library-Import$ ./nb-dt-import.py
Package devicetype-library is already installed, updating /Downloads/Device-Type-Library-Import/repo
/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/urllib3/connectionpool.py:1103: InsecureRequestWarning: Unverified HTTPS request is being made to host '192.168.51.243'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#tls-warnings
  warnings.warn(
Traceback (most recent call last):
  File "/Downloads/Device-Type-Library-Import/./nb-dt-import.py", line 54, in <module>
    main()
  File "/Downloads/Device-Type-Library-Import/./nb-dt-import.py", line 17, in main
    netbox = NetBox(settings)
             ^^^^^^^^^^^^^^^^
  File "/Downloads/Device-Type-Library-Import/netbox_api.py", line 28, in __init__
    self.verify_compatibility()
  File "/Downloads/Device-Type-Library-Import/netbox_api.py", line 50, in verify_compatibility
    version_split = [int(x) for x in self.netbox.version.split('.')]
                                     ^^^^^^^^^^^^^^^^^^^
  File "/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/core/api.py", line 113, in version
    ).get_version()
      ^^^^^^^^^^^^^
  File "/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/core/query.py", line 198, in get_version
    raise RequestError(req)
pynetbox.core.query.RequestError: The request failed with code 403 Forbidden: {'detail': 'Authentication credentials were not provided.'}

and I so edited the .env file:

NETBOX_URL=https://192.168.51.243
NETBOX_TOKEN=b078a7e1a4592c15e70e1c9016e0324bbd61723a
REPO_URL=https://github.com/netbox-community/devicetype-library.git
REPO_BRANCH=master
IGNORE_SSL_ERRORS=True
#SLUGS=c9300-48u isr4431 isr4331

So I don't know what credentials are missing? This Token was generated under Admin.

Thanks.

sevsev9 · 2024-06-20T13:04:28Z

I'm currently running into the same problem. After some research, it seems to be a problem with the pynetbox package that is used here.

I've found the issue for it there => netbox-community/pynetbox#612

alfista-sk · 2024-06-20T13:54:11Z

I'm currently running into the same problem. After some research, it seems to be a problem with the pynetbox package that is used here.

I've found the issue for it there => netbox-community/pynetbox#612

OK and how I need to update it, while it looks that still revert back to the 7.0.1 and will it help while now I have a fallback to the first error. I have chenged the in the Importer requirments.txt file the pynetbox from 7.0.1 to 7.3.3 but still hav ethe same error.
To resolvimg the pkg_resources error is needed to install setuptools too which isnt preinstalled and also isnt in requirments.
I dont know what I need more to do?

sevsev9 · 2024-06-20T16:33:34Z

After changing the line in the query.py locally, it works just fine, since the required API-Version is also in the 403 header.

If you're facing this issue, you can use the following workaround:

(I assume you have already installed the requirements and are in the python3 venv where those are installed)
When you are in the folder where the venv/ directory is located:

Open the file:

nano venv/lib/python3.12/site-packages/pynetbox/core/query.py

Edit the line according to this comment: netbox-community/pynetbox#612 (comment)

alfista-sk · 2024-06-21T08:28:40Z

Hi,
i tried to find the pynetbox forlder but I doesnt have found it.
If I understand it corectly it shoudl be inside this folder:
/opt/netbox/venv/lib/python3.12/site-packages/
but I dont heve ther the pynetbox ...
And sorry i'm not very familiar with python, so I dont understand what I shoudl edit there and what I shoudl write there.
Thanks.

sevsev9 · 2024-06-21T11:26:20Z

According to your error you should edit the one that is located at /Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/core/query.py

alfista-sk · 2024-06-21T12:46:37Z

OK I have it and it works, only I needed something to understand the python and find the needed place.
But after some time and importing something ended it with the same error:
Started with:

(venv) servicepc@mld-s-netbox:/Downloads/Device-Type-Library-Import$ ./nb-dt-import.py
Traceback (most recent call last):
  File "/Downloads/Device-Type-Library-Import/./nb-dt-import.py", line 5, in <module>
    import pynetbox
  File "/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/__init__.py", line 3, in <module>
    from pynetbox.core.query import RequestError, AllocationError, ContentError
  File "/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/core/query.py", line 199
    if req.ok or req.status_code == 403:
    ^
IndentationError: expected an indented block after 'if' statement on line 197
(venv) servicepc@mld-s-netbox:/Downloads/Device-Type-Library-Import$ ./nb-dt-import.py
Package devicetype-library is already installed, updating /Downloads/Device-Type-Library-Import/repo
/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/urllib3/connectionpool.py:1099: InsecureRequestWarning: Unverified HTTPS request is being made to host '192.168.51.243'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#tls-warnings
  warnings.warn(
/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/urllib3/connectionpool.py:1099: InsecureRequestWarning: Unverified HTTPS request is being made to host '192.168.51.243'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#tls-warnings

and ended with:

/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/urllib3/connectionpool.py:1099: InsecureRequestWarning: Unverified HTTPS request is being made to host '192.168.51.243'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#tls-warnings
  warnings.warn(
Traceback (most recent call last):
  File "/Downloads/Device-Type-Library-Import/./nb-dt-import.py", line 54, in <module>
    main()
  File "/Downloads/Device-Type-Library-Import/./nb-dt-import.py", line 25, in main
    netbox.create_device_types(device_types)
  File "/Downloads/Device-Type-Library-Import/netbox_api.py", line 119, in create_device_types
    self.device_types.create_interfaces(device_type["interfaces"], dt.id)
  File "/Downloads/Device-Type-Library-Import/netbox_api.py", line 223, in create_interfaces
    existing_interfaces = {str(item): item for item in self.netbox.dcim.interface_templates.filter(
                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/core/response.py", line 127, in __next__
    next(self.response), self.endpoint.api, self.endpoint
    ^^^^^^^^^^^^^^^^^^^
  File "/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/core/query.py", line 293, in get
    req = self._make_call(add_params=add_params)
          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Downloads/Device-Type-Library-Import/venv/lib/python3.12/site-packages/pynetbox/core/query.py", line 260, in _make_call
    raise RequestError(req)
pynetbox.core.query.RequestError: The request failed with code 502 Bad Gateway but more specific details were not returned in json. Check the NetBox Logs or investigate this exception's error attribute.

Thanks.

alfista-sk · 2024-06-21T13:56:34Z

So at second time has finished it correctly and imported all.
Thanks.

sevsev9 · 2024-06-21T14:01:09Z

Glad it worked for you!

Please remember to close the issue.

alfista-sk · 2024-06-21T14:06:58Z

The issue was resolved with an work around:

nano venv/lib/python3.12/site-packages/pynetbox/core/query.py

Edit the line according to this comment: netbox-community/pynetbox/issues/612

wfarzam · 2024-10-24T18:45:34Z

Hello still i get this error, any fix for it please ?

root@netbox01:/home/netadmin/Device-Type-Library-Import# ./nb-dt-import.py
Traceback (most recent call last):
File "/home/netadmin/Device-Type-Library-Import/./nb-dt-import.py", line 5, in
import pynetbox
ModuleNotFoundError: No module named 'pynetbox'

sevsev9 mentioned this issue Jun 20, 2024

Netbox 4.0 failures #134

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alfista-sk closed this as completed Jun 21, 2024

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ModuleNotFoundError: No module named 'pkg_resources' #141

ModuleNotFoundError: No module named 'pkg_resources' #141

alfista-sk commented Jun 14, 2024 •

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alfista-sk commented Jun 14, 2024

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alfista-sk commented Jun 21, 2024

wfarzam commented Oct 24, 2024

ModuleNotFoundError: No module named 'pkg_resources' #141

ModuleNotFoundError: No module named 'pkg_resources' #141

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alfista-sk commented Jun 14, 2024 • edited Loading

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