Musescore playback glitching on Windows 10

[NathanGithub2013]

Issue type

General playback bug

Description with steps to reproduce

1. Open the score (on Windows 10)
2. Play the score using Musescore
3. Enjoy the disaster

Supporting files, videos and screenshots

MS.Basic.mp4

Muse.Sound.mp4

Proud Of You (old).zip

What is the latest version of MuseScore Studio where this issue is present?

Version 4.4.4.243461245

Regression

Yes, this used to work in a previous version of MuseScore 4.x

Operating system

Windows 10 Pro for Workstation

Additional context

Musescore 4.3 and prior used to playback smoothly on my PC, when updating to MS 4.4.4, the playback got glitches and noise. When played on a Windows 11 laptop, the playback works good unlike on Windows 10.
I even tried to change the audio sample rate on the PC and the problem is still there, I tried both Muse Sounds and MS Basic and both performed crappy on the Windows 10 PC but works fine on the Windows 11 laptop

The Windows 10 Pc I used : Sony Vaio VPCJ2, Intel Core i5 2520M, 8 GB RAM, 128 SSD
The Windows 11 Laptop I used : Tosihba Dynabook R63/P (Model Toshiba Portege Z30-B Series) Intel Core i5-5200U, 12 GB RAM, 256 SSD

Checklist

• This report follows the guidelines for reporting bugs and issues
• I have verified that this issue has not been logged before, by searching the issue tracker for similar issues
• I have attached all requested files and information to this report
• I have attempted to identify the root problem as concisely as possible, and have used minimal reproducible examples where possible

[NathanGithub2013]

+1 info : I used the latest nightly build of MuseScore Studio and the problem isn't solved "yet"

[NathanGithub2013]

+1 info : Musescore version : OS: Windows 10 Version 2009 or later, Arch.: x86_64, MuseScore Studio version (64-bit): 4.4.4-243461245, revision: github-musescore-musescore-2232670

[MarcSabatella]

What did you change the sample rat e to? Usually 44.1 kHz is the best on Windows from what I have experienced.

If you have further trouble please use the Support forum at musescore.org to ask for help.

[NathanGithub2013]

I used 44.1 kHz and 48 kHz but problem not fixed

[RomanPudashkin]

Have you tried changing the buffer size in the preferences (to 2048 or 4096)?

[SteveBlower]

Perhaps your Win 10.machine is underpowered for Musescore 4

Intel Core i5 2520M spec

https://www.intel.com/content/www/us/en/products/sku/52229/intel-core-i52520m-processor-3m-cache-up-to-3-20-ghz/specifications.html

i.e. 2 core

System requirements https://musescore.org/en/download#System-requirements

"4 core (8 recommended)"

It is surprising that it worked ok with earlier versions of MU 4 though and only baulks at 4.4.4.

[NathanGithub2013]

the PC usually perform smoothly on creative software except musescore at 4.4.4

[NathanGithub2013]

Have you tried changing the buffer size in the preferences (to 2048 or 4096)?

Oh, that finally works, so basically my PC won't go smoothly with buffer at 1024 and 512. Thanks a lot to Roman and the community for helping me out. I love musescore's open source-ness

[NathanGithub2013]

"oh and thanks to Musescore community to made Musescore studio 4 what it is today. I don't have any word for the community's work in building Musescore studio 4 into this perfect" I <3 OPEN SOURCE