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todo.txt
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todo.txt
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Known outages: Special field for an atom/rss feed URI or something similar, or maybe a standardized calendar URI. Allow for inquiry into currently active or very-soon-to-come service outages. Maybe helpful to daily check and cache entries incase the outage includes connectivity to the schedule feed itself.
Additional, optional text field "note" for each setting. If present, a typical usage would be the authentication basis/source/special-requirements.
e.g.,
for webmail, you note that "authentication is provided by federated Active Directory, therefore, corporate windows log in credentials will provide access to email."
or FTP: "The FTP server is isolated for security concerns. All usernames and passwords are issued by request and will not match any other login credentials"
or "While the VPN uses Active Directory for authentication, you must specify the domain name in the username box when logging in."
i t manager
wifi password
wifi key
guest wifi password|key
wifi ssid|network name
VPN url|address
mailing address|postal address for the company|headquarters
intranet homepage|website url
webmail url|address
windows|active directory|kerberos domain name?
What is the SMTP relay server address?
internet? (a series of tubes)
best phrasing:
* corporate intranet website homepage URL
----------------------
it-service-desk-top-ten-faq
-------------------------
who is the i t manager
what is the wifi password|key
what is the guest wifi password|key
what is the wifi ssid|network name
what is the VPN url|address
what is the mailing address|postal address for the company|headquarters
what is the intranet homepage|website url
what is the webmail url|address
what is the windows|active directory|kerberos domain name?
What is the SMTP relay server address?
what is the internet? (a series of tubes)
* corporate FTP (or similar service) URL and auth scheme
* email attachment size limit
* email mailbox size limit
* spam/mail-filtering service name and management console url