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I was recently quite annoyed when the app used up my entire mobile data quota for the month in a singular day while attempting to finish a 44 GB download in the background which i had started a couple of hours earlier while still inside my home WiFi-network.
I know it is not a written rule to design mobile apps with safeguards against excessive data usage but i do feel like this is something that most users expect from any app they install on their phone. I only noticed the relevant setting afterwards which, by default, allows for downloads of any(!) size using mobile data.
I know that this is also a user error on my part because i haven't checked the relevant setting to be sure, but quite frankly, it just didn't cross my mind that any modern app would allow for such behaviour and i don't think that i am in the minority with this assumption.
Luckily i was using a Prepaid SIM card and the cost was limited to a few euros and my quota just ran out. But if i had been using another contract, downloading 44GB on mobile data could have been quite an expensive mistake which could have been avoided if i checked the setting beforehand or if the app had, in my opinion, better defaults
So i suggest that, at the very least, the setting "Require WiFi when downloading" is turned on by default. An additional feature could be a prompt which appears when a download is pending but no wifi is connected. Something like "No Wifi connected. Do you want to use mobile data to continue the download anyway?"
The text was updated successfully, but these errors were encountered:
I was recently quite annoyed when the app used up my entire mobile data quota for the month in a singular day while attempting to finish a 44 GB download in the background which i had started a couple of hours earlier while still inside my home WiFi-network.
I know it is not a written rule to design mobile apps with safeguards against excessive data usage but i do feel like this is something that most users expect from any app they install on their phone. I only noticed the relevant setting afterwards which, by default, allows for downloads of any(!) size using mobile data.
I know that this is also a user error on my part because i haven't checked the relevant setting to be sure, but quite frankly, it just didn't cross my mind that any modern app would allow for such behaviour and i don't think that i am in the minority with this assumption.
Luckily i was using a Prepaid SIM card and the cost was limited to a few euros and my quota just ran out. But if i had been using another contract, downloading 44GB on mobile data could have been quite an expensive mistake which could have been avoided if i checked the setting beforehand or if the app had, in my opinion, better defaults
So i suggest that, at the very least, the setting "Require WiFi when downloading" is turned on by default. An additional feature could be a prompt which appears when a download is pending but no wifi is connected. Something like "No Wifi connected. Do you want to use mobile data to continue the download anyway?"
The text was updated successfully, but these errors were encountered: