[Issue]: Absolute Ordering not working #11123

seyfu-t · 2024-03-08T15:16:19Z

Please describe your bug

My Spongebob files are ordered according to TVDB's absolute ordering, which has multi episodes. So really S01E01 is three episodes.
When I change the ordering to absolute, what I get is not what should be expected, rather it looks like DVD ordering or some other ordering but definitely not absolute ordering

Reproduction Steps

Have Spongebob episodes sorted according to absolute ordering (usually max 20 multiepisodes per season)
Set ordering to absolute
Re-scan libraries
Look at the episodes in Jellyfin, they are now ordered as single episodes, not multi episodes

Jellyfin Version

10.8.13

if other:

No response

Environment

- OS: Jellyfin Official Docker Image
- Host: Ubuntu 22.04.4 LTS x86_64 with Kernel 5.15.0-97-generic
- Clients: Webbrowser, Swiftfin IOS App, Amazon FireTV Jellyfin App
- Browser: Librewolf, Firefox
- Hardware Acceleration: Nvidia NVENC
- GPU Model: GeForce GTX 970
- Plugins: TheTVDB

Jellyfin logs

nothing relevant in logs

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

I agree to follow this project's Code of Conduct

TimGels · 2024-03-09T15:11:54Z

Summary

I have confirmed this behavior on 10.8.13. As a workaround you can try to first add the show, then set it to absolute ordering in the metadata settings, and finally add the episodes. When that is all done, refresh the metadata.

I am unable to reproduce this issue on 10.9 unstable (master branch) with TVDB plugin (master branch ported to work with 10.9). The files I tested with were named:

S01E01 help wanted.mkv
S01E02 Bubblestand.mkv
S01E03 Jellyfishing.mkv
S01E04 Naughty Nautical Neighbors.mkv

Testing

I tested both 10.9 unstable and 10.8.13. The way I tested is how (how I would imagine) a user would expect to do this.

10.8.13

Add folder named SpongeBob SquarePants to my TVDB test library.
Rescan TVDB library.
[Observation] Spongebob show is added
Add episodes to Season 01 folder
Rescan the show
[Observation] Spongebob is now listed in aired order (as expected)
Edit the show metadata and set order to absolute
Rescan the show/library all metadata
[Observation] Episodes are listed in an order that makes no sense (looks like it is all over the place with my small test sample of 4 episodes) and I cannot link it to "Aired", "Absolute", "Joined" or "DVD". This should have been the "Absolute" order.

Screenshot of episodes on Jellyfin (Absolute order)

Screenshot of the same episodes on TVDB (Absolute order)

Note

Note how the fourth episode on Jellyfin has gotten the same title as the second episode.

This also gave many errors in the log. One entry of many similar entries:

[2024-03-09 14:16:53.641 +00:00] [ERR] [192] Jellyfin.Plugin.Tvdb.Providers.TvdbEpisodeProvider: Failed to retrieve episode with id "9289317", series id "179436":"BubbleStand/Ripped Pants"
TvDbSharper.TvDbServerException: The given episode ID does not exist; ID: 9289317 not found
   at TvDbSharper.Infrastructure.Parser.Parse[T](ApiResponse response, IReadOnlyDictionary`2 errorMap)
   at TvDbSharper.Clients.EpisodesClient.GetAsync(Int32 episodeId, CancellationToken cancellationToken)
   at Jellyfin.Plugin.Tvdb.TvdbClientManager.<>c__DisplayClass24_0`1.<<TryGetValue>b__0>d.MoveNext()
--- End of stack trace from previous location ---
   at Microsoft.Extensions.Caching.Memory.CacheExtensions.GetOrCreateAsync[TItem](IMemoryCache cache, Object key, Func`2 factory)
   at Jellyfin.Plugin.Tvdb.Providers.TvdbEpisodeProvider.GetEpisode(EpisodeInfo searchInfo, CancellationToken cancellationToken)
[2024-03-09 14:16:53.652 +00:00] [ERR] [19] Jellyfin.Plugin.Tvdb.Providers.TvdbEpisodeImageProvider: Failed to retrieve episode images for series "75886":"SpongeBob SquarePants"
TvDbSharper.TvDbServerException: The given episode ID does not exist; ID: 9289317 not found
   at TvDbSharper.Infrastructure.Parser.Parse[T](ApiResponse response, IReadOnlyDictionary`2 errorMap)
   at TvDbSharper.Clients.EpisodesClient.GetAsync(Int32 episodeId, CancellationToken cancellationToken)
   at Jellyfin.Plugin.Tvdb.TvdbClientManager.<>c__DisplayClass24_0`1.<<TryGetValue>b__0>d.MoveNext()
--- End of stack trace from previous location ---
   at Microsoft.Extensions.Caching.Memory.CacheExtensions.GetOrCreateAsync[TItem](IMemoryCache cache, Object key, Func`2 factory)
   at Jellyfin.Plugin.Tvdb.Providers.TvdbEpisodeImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken)

Now on to testing on 10.9 unstable master branch.

10.9 Unstable Master branch (on commit `83d2bc3`)

Add folder named SpongeBob SquarePants to my TVDB test library.
Rescan TVDB library.
[Observation] Spongebob show is added
Add episodes to Season 01 folder
Rescan the show
[Observation] Spongebob is now listed in aired order (as expected)
Edit the show metadata and set order to absolute
Rescan the show/library all metadata
[Observation] Episodes are correctly listed in absolute order.

Screenshot of episodes on Jellyfin (Absolute order)

Screenshot of the same episodes on TVDB (Absolute order)

Result

It appears that this issue is resolved on master (as I cannot reproduce it on master), I will therefore close this issue as resolved.

seyfu-t · 2024-03-10T02:09:14Z

I tried your steps with no success. I would love to try on unstable as well but how did you port the TVDB Plugin to work with unstable? @TimGels

TimGels · 2024-03-10T10:39:28Z

It is not easy to do the porting as it requires manually building all dependencies for the plugin to work with 10.9. But it also requires some small code changes to the plug-in code for it to be compatible with 10.9.

Can you write down the steps you took when trying the work around?

seyfu-t · 2024-03-10T13:01:16Z

Ok I start at my currently not working setup.

I shutdown the server
Remove Spongebob from my series library
Delete all cache
Start the server and do a re-scan.
Now I add the Spongebob folder with just season 1 but no episodes to my series library again
[Observe] Without doing a re-scan, after a couple of seconds i can search for Spongebob in Jellyfin and get a result and see season 1
Now I change the ordering to absolute in the metadata settings of the whole show
I add the episodes of season 1
I re-scan
Issue persists, episode order is a mess
@TimGels

TimGels · 2024-03-10T13:08:09Z

Thanks for the detailed steps @s-talay !
Can you try to do a re-scan between step 7 and 8. I noticed that 10.8.13 has trouble changing order without performing a re-scan.

seyfu-t · 2024-03-10T13:21:28Z

I retried it once more, with an additional re-scan between step 7 and 8.
No success.
@TimGels

scampower3 · 2024-03-15T15:59:44Z

Hey @s-talay, have you tried building the plugin from the Tvdb plugin master? There has been a significant rewrite of the plugin to migrate from the v3 api to v4 since the last release of the plugin. Do note that if you are going to do so, you will need .Net 6 and replace the TvdbSharper.dll with Tvdb.Sdk.dll

seyfu-t · 2024-03-15T16:33:19Z

Hey @scampower3 thanks for the suggestion.
I tried it last week, though I'm not too well versed in C# and the technical details of jellyfin and its plugins.
What I dont know how to do in one go is compiling the plugin with all its dependencies also recompiled which @TimGels suggested was needed.
I might give it another shot soon and take a deeper look into it this time. But since this issue isn't persistent in the new version according to Tim, I don't think one should bother too much.

seyfu-t · 2024-05-14T01:19:47Z

Hi @TimGels
could you reopen this issue since now with version 10.9.0 and 10.9.1 the issue persists...

TimGels · 2024-05-14T05:18:26Z

@seyfu-t I will try to find time somewhere this week or next week to test this again.

seyfu-t · 2024-05-14T06:12:07Z

Thanks buddy, much appreciated

scampower3 · 2024-05-19T17:09:03Z

@seyfu-t Try doing this as a workaround first:
select the display order
in schedule task, run the purge tvdb cache task
identify the show. Lmk if it works

or wait for a release with jellyfin/jellyfin-plugin-tvdb#143 merged in

seyfu-t · 2024-05-20T01:09:50Z

@scampower3 already tried that earlier but unfortunately no results

TimGels · 2024-05-23T07:43:03Z

@seyfu-t Could you test this with the provider/ library set to English and display language set to English, and share a screenshot of the result of the episodes listed in Jellyfin? It is easier for me to test when things are set to English. But I also want to eliminate a potential issue when metadata retrieval is done in with other languages.

scampower3 · 2024-05-23T08:29:43Z

@seyfu-t Also, can you test with the latest release (12.0.0) of the Tvdb plugin? It should refresh immediately when the display order change is submitted. No need to manually refresh after the display order change. The images will not be updated though. So after confirming the metadata is updated correctly, manually refresh with replace existing images checked.

seyfu-t · 2024-05-30T23:43:59Z

Sorry guys, was a bit busy the last few days...

I updated jellyfin to the newest current version (10.9.3).
I also updated every single plugin including tvdb to the newest current version.

I re-scanned my library and re-ran the scheduled tasks for tvdb

i have set the language to English

i have re-done all the re-scans but for some reason the language of spongebob was still german even after refreshing all metadata multiple times. Removing, re-scanning and re-adding the show finally changed the language to english

after setting the setting to absolute and re doing all scans multiple times, I am once again stuck with no result...

TimGels · 2024-06-09T13:30:06Z

If it is not much work, could you share the whole file tree here of the season? On linux and window there are "tree" utilities to do this in command line.

seyfu-t · 2024-06-09T18:20:39Z

Not much work at all:

❯ exa -T jellyfin/media/Serien/Spongebob\ Squarepants/
jellyfin/media/Serien/Spongebob Squarepants
├── Season 1
│ ├── SpongeBob Schwammkopf S01E01.mp4
│ ├── SpongeBob Schwammkopf S01E02.mp4
│ ├── SpongeBob Schwammkopf S01E03.mp4
│ ├── SpongeBob Schwammkopf S01E04.mp4
│ ├── SpongeBob Schwammkopf S01E05.mp4
│ ├── SpongeBob Schwammkopf S01E06.mp4
│ ├── SpongeBob Schwammkopf S01E07.mp4
│ ├── SpongeBob Schwammkopf S01E08.mp4
│ ├── SpongeBob Schwammkopf S01E09.mp4
│ ├── SpongeBob Schwammkopf S01E10.mp4
│ ├── SpongeBob Schwammkopf S01E11.mp4
│ ├── SpongeBob Schwammkopf S01E12.mp4
│ ├── SpongeBob Schwammkopf S01E13.mp4
│ ├── SpongeBob Schwammkopf S01E14.mp4
│ ├── SpongeBob Schwammkopf S01E15.mp4
│ ├── SpongeBob Schwammkopf S01E16.mp4
│ ├── SpongeBob Schwammkopf S01E17.mp4
│ ├── SpongeBob Schwammkopf S01E18.mp4
│ ├── SpongeBob Schwammkopf S01E19.mp4
│ └── SpongeBob Schwammkopf S01E20.mp4
├── Season 2
│ ├── SpongeBob Schwammkopf S02E01.mp4
│ ├── SpongeBob Schwammkopf S02E02.mp4
│ ├── SpongeBob Schwammkopf S02E03.mp4
│ ├── SpongeBob Schwammkopf S02E04.mp4
│ ├── SpongeBob Schwammkopf S02E05.mp4
│ ├── SpongeBob Schwammkopf S02E06.mp4
│ ├── SpongeBob Schwammkopf S02E07.mp4
│ ├── SpongeBob Schwammkopf S02E08.mp4
│ ├── SpongeBob Schwammkopf S02E09.mp4
│ ├── SpongeBob Schwammkopf S02E10.mp4
│ ├── SpongeBob Schwammkopf S02E11.mp4
│ ├── SpongeBob Schwammkopf S02E12.mp4
│ ├── SpongeBob Schwammkopf S02E13.mp4
│ ├── SpongeBob Schwammkopf S02E14.mp4
│ ├── SpongeBob Schwammkopf S02E15.mp4
│ ├── SpongeBob Schwammkopf S02E16.mp4
│ ├── SpongeBob Schwammkopf S02E17.mp4
│ ├── SpongeBob Schwammkopf S02E18.mp4
│ ├── SpongeBob Schwammkopf S02E19.mp4
│ └── SpongeBob Schwammkopf S02E20.mp4

EDIT: shortened the unnecessary long list

seyfu-t · 2024-06-09T19:22:52Z

And as a side note, @scampower3 the tip you gave with waiting for the merge in the tvdb plugin repo

or wait for a release with jellyfin/jellyfin-plugin-tvdb#143 merged in

the merge happened 3 weeks ago and was implemented in version 12, the plugin is now at version 13 and i installed version 13. Unfortunately, this didn't fix it...

seyfu-t · 2024-06-09T19:23:32Z

Are you guys still able to replicate the bug, after all these updates?

BrunoGomesCoelho · 2024-06-30T00:23:26Z

I can confirm this is still happening with version 13 of the plugin and the latest (stable) Jellyfin version.

See also #11274 and this related on TVDB repo for context.

jellyfin-bot · 2024-10-28T02:04:24Z

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

jellyfin-bot · 2024-11-18T02:06:59Z

This issue was closed due to inactivity.

seyfu-t added the bug Something isn't working label Mar 8, 2024

github-project-automation bot added this to Jellyfin - Triage Board Mar 8, 2024

felix920506 moved this to Needs Testing in Jellyfin - Triage Board Mar 8, 2024

TimGels moved this from Needs Testing to In Progress in Jellyfin - Triage Board Mar 9, 2024

TimGels closed this as completed Mar 9, 2024

TimGels moved this from In Progress to Fixed in Jellyfin - Triage Board Mar 9, 2024

TimGels reopened this May 14, 2024

scampower3 mentioned this issue May 19, 2024

Display order change fix, Cache collision fix, restrict airsbefore/after to aired display order jellyfin/jellyfin-plugin-tvdb#143

Merged

github-project-automation bot added this to Issue Triage for Main Repo Aug 29, 2024

github-project-automation bot moved this to Needs triage in Issue Triage for Main Repo Aug 29, 2024

jellyfin-bot added the stale Stale and will be closed if no activity occurs label Oct 28, 2024

jellyfin-bot closed this as not planned Won't fix, can't repro, duplicate, stale Nov 18, 2024

github-project-automation bot moved this from Needs triage to Closed/Done in Issue Triage for Main Repo Nov 18, 2024

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[Issue]: Absolute Ordering not working #11123

[Issue]: Absolute Ordering not working #11123

seyfu-t commented Mar 8, 2024

TimGels commented Mar 9, 2024 •

edited

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seyfu-t commented Mar 10, 2024

TimGels commented Mar 10, 2024

seyfu-t commented Mar 10, 2024 •

edited

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TimGels commented Mar 10, 2024

seyfu-t commented Mar 10, 2024

scampower3 commented Mar 15, 2024 •

edited

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seyfu-t commented Mar 15, 2024

seyfu-t commented May 14, 2024

TimGels commented May 14, 2024

seyfu-t commented May 14, 2024

scampower3 commented May 19, 2024 •

edited

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seyfu-t commented May 20, 2024

TimGels commented May 23, 2024

scampower3 commented May 23, 2024 •

edited

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seyfu-t commented May 30, 2024

TimGels commented Jun 9, 2024

seyfu-t commented Jun 9, 2024 •

edited

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seyfu-t commented Jun 9, 2024

seyfu-t commented Jun 9, 2024

BrunoGomesCoelho commented Jun 30, 2024

jellyfin-bot commented Oct 28, 2024

jellyfin-bot commented Nov 18, 2024

[Issue]: Absolute Ordering not working #11123

[Issue]: Absolute Ordering not working #11123

Comments

seyfu-t commented Mar 8, 2024

Please describe your bug

Reproduction Steps

Jellyfin Version

if other:

Environment

Jellyfin logs

FFmpeg logs

Please attach any browser or client logs here

Please attach any screenshots here

Code of Conduct

TimGels commented Mar 9, 2024 • edited Loading

Summary

Testing

10.8.13

Screenshot of episodes on Jellyfin (Absolute order)

Screenshot of the same episodes on TVDB (Absolute order)

10.9 Unstable Master branch (on commit 83d2bc3)

Screenshot of episodes on Jellyfin (Absolute order)

Screenshot of the same episodes on TVDB (Absolute order)

Result

seyfu-t commented Mar 10, 2024

TimGels commented Mar 10, 2024

seyfu-t commented Mar 10, 2024 • edited Loading

TimGels commented Mar 10, 2024

seyfu-t commented Mar 10, 2024

scampower3 commented Mar 15, 2024 • edited Loading

seyfu-t commented Mar 15, 2024

seyfu-t commented May 14, 2024

TimGels commented May 14, 2024

seyfu-t commented May 14, 2024

scampower3 commented May 19, 2024 • edited Loading

seyfu-t commented May 20, 2024

TimGels commented May 23, 2024

scampower3 commented May 23, 2024 • edited Loading

seyfu-t commented May 30, 2024

TimGels commented Jun 9, 2024

seyfu-t commented Jun 9, 2024 • edited Loading

seyfu-t commented Jun 9, 2024

seyfu-t commented Jun 9, 2024

BrunoGomesCoelho commented Jun 30, 2024

jellyfin-bot commented Oct 28, 2024

jellyfin-bot commented Nov 18, 2024

TimGels commented Mar 9, 2024 •

edited

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10.9 Unstable Master branch (on commit `83d2bc3`)

seyfu-t commented Mar 10, 2024 •

edited

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scampower3 commented Mar 15, 2024 •

edited

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scampower3 commented May 19, 2024 •

edited

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scampower3 commented May 23, 2024 •

edited

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seyfu-t commented Jun 9, 2024 •

edited

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