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Failed to upload subtitles, resulting in the video being unable to play, the screen freezing, and no further operations being possible #804

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lssdo12 opened this issue Nov 20, 2024 · 0 comments
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@lssdo12
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lssdo12 commented Nov 20, 2024

Four considerations:

  • Please do not open bug reports to ask questions. Use the Discussions feature instead.
  • Please make sure the issue only pertains to Jellyfin Media Player. If it also occurs in the web client, send the issue to jellyfin-web instead.
  • Please make sure that your issue is not being caused by errors in custom CSS or note that you are using custom CSS.
    • Notably, there have been instances of custom CSS breaking TV mode.
    • You can disable custom CSS under Display in the user settings.
  • Please provide logs. You can drag the log file into the issue to attach it.
    • Windows: %LOCALAPPDATA%\JellyfinMediaPlayer\logs
    • Linux: ~/.local/share/jellyfinmediaplayer/logs/
    • Linux (Flatpak): ~/.var/app/com.github.iwalton3.jellyfin-media-player/data/jellyfinmediaplayer/logs/
    • macOS: ~/Library/Logs/Jellyfin Media Player/

Describe the bug
The client is unable to upload subtitles. Attempting to upload subtitles will result in all videos being unable to play, and the client must be restarted to recover

To Reproduce
Steps to reproduce the behavior:

2024-11-20_13-28-02.mp4

Expected behavior
Can upload subtitles normally and play videos normally after uploading

Screenshots

Desktop (please complete the following information):

  • OS: windows 11
  • Version jellyfin-media-player v1.11.1 , jellyfin build version: 10.10.3
  • Installation Method windows installer

Additional context
jellyfin logs:

[2024-11-20 05:27:49.695 +00:00] [INF] [128] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.101.137" closed
[2024-11-20 05:27:50.067 +00:00] [INF] [135] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.101.137" request
[2024-11-20 05:28:02.305 +00:00] [INF] [117] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "root". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-11-20 05:28:05.187 +00:00] [INF] [10] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Media Player" "1.11.1" playing "盗梦空间". Stopped at "2640" ms
[2024-11-20 05:28:19.356 +00:00] [ERR] [10] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Unexpected end of request content". URL "POST" "/Videos/eee9f935d75619afec40ca9692cdef33/Subtitles".
[2024-11-20 05:28:19.394 +00:00] [INF] [10] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.101.137" closed
[2024-11-20 05:28:19.714 +00:00] [INF] [130] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.101.137" request
[2024-11-20 05:28:27.136 +00:00] [INF] [117] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "root". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-11-20 05:28:27.556 +00:00] [INF] [8] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "root". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-11-20 05:28:38.871 +00:00] [INF] [117] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.101.137" closed
[2024-11-20 05:28:39.142 +00:00] [INF] [130] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.101.137" request
[2024-11-20 05:28:47.556 +00:00] [INF] [128] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.101.137" closed
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