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Got disconnected when click to watch trailer #1288

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gildasio opened this issue Feb 3, 2024 · 6 comments
Open
3 tasks

Got disconnected when click to watch trailer #1288

gildasio opened this issue Feb 3, 2024 · 6 comments
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bug Something isn't working

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@gildasio
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gildasio commented Feb 3, 2024

Describe the bug

When clicking to watch a trailer (of movies or TV shows) I got to "Connect to server" view, saing:

Connection cannot be established. 
Please check the host name and your network connection.

The phone is connected to wifi all the time and jellyfin server is local.

Logs

Sorry, can't get logs now.

Application version

2.6.0

Where did you install the app from?

F-Droid

Device information

Samsung S23

Android version

14

Jellyfin server version

10.8.13

Which video player implementations does this bug apply to?

  • Web player (default)
  • Integrated player (ExoPlayer)
  • External player (VLC, mpv, MX Player)
@gildasio gildasio added the bug Something isn't working label Feb 3, 2024
@jellyfin-bot
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This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

@gildasio
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gildasio commented Jun 3, 2024

I confirm it still happens on latest version.

@jellyfin-bot jellyfin-bot removed the stale label Jun 4, 2024
@aidenjbass
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it happens for me too on mobile

@Bkk20
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Bkk20 commented Sep 10, 2024

Same for me. Any solution so far?

@AsmodeusML
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Still happening on 10.10.0. Same thing happens if you try to manually scrape something, btw. Seems to be a bug specific to Android client, as it works just fine on a web version.

@Drvke97
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Drvke97 commented Nov 21, 2024

hello,
i noticed that this problem also happens to me, even when i am on 10.10.3.
do you know if there is a workaround for this ?

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6 participants