Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Add standardized notes for services that require contacting customer support #1742

Open
WebSnke opened this issue Aug 3, 2023 · 5 comments

Comments

@WebSnke
Copy link
Contributor

WebSnke commented Aug 3, 2023

The services that require contacting customer support have similar notes.

"notes": "Account deletion requires contacting Customer Support.",
"notes_tr": "Hesabınızın silinmesi için müşteri hizmetleri ile iletişime geçmeniz gerekir.",
"notes_fr": "Pour supprimer votre compte contactez le support.",
"notes_it": "La cancellazione account richiede di contattare il servizio clienti.",
"notes_de": "Account-Löschung erfordert es den Kundensupport zu kontaktieren",
"notes_pt_br": "Para deletar a sua conta contate a assistência ao cliente",
"notes_cat": "Per esborrar el seu compte contacti amb l'assistència al client",
"notes_es": "Para borrar tu cuenta contacta con asistencia al cliente"

All of them have the "email" property. That's why I think that all entries that the "email" property should add these notes automatically. This would make it easier to add more translations and would save dozens of lines in the JSON file.

Let me know what you think.

@tupaschoal
Copy link
Member

I'm torn on the default notes, because I want to make the submission process as easy as possible and maybe having to tell people to remove the notes because the default one covers it might be too cumbersome, what do you think?

@WebSnke
Copy link
Contributor Author

WebSnke commented Jan 10, 2024

I'm torn on the default notes, because I want to make the submission process as easy as possible and maybe having to tell people to remove the notes because the default one covers it might be too cumbersome, what do you think?

I don't think that it would be combersome to explain to new contributors and it would improve localisation and consistency.

@tupaschoal
Copy link
Member

Ok

@WebSnke
Copy link
Contributor Author

WebSnke commented Jan 15, 2024

What if we added these standardised notes as the default notes for the services with a difficulty of "hard"?

@tupaschoal
Copy link
Member

I think that's fair. We could have a default note saying it's customer support and maybe another that is combined on the first one to stress that it is through email, if such property is set?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

2 participants