ts-repo-upload.md

copyright	lastupdated	keywords	subcollection	content-type
years 2022, 2024	2024-01-05	troubleshoot software, HTTPS protocol, repo, github, tgz	sell	troubleshoot

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Why can't I upload my product's source details from my source repository?

{: #repo-upload-error} {: troubleshoot}

If you encounter an error when you are importing your software into a private catalog, a file might be missing or formatted incorrectly within your source repository. Or, if your repository is private, authentication failed. {: shortdesc}

You receive the following error message when you try to upload your product's source details from a GitHub or GitLab repository to your private catalog: {: tsSymptoms}

There was an error while contacting this URL.

This error typically occurs because a file is missing or formatted incorrectly. Or, if your repository is private, there was an error authenticating with it. {: tsCauses}

Do one of the following, depending on your product's delivery method: {: tsResolve}

• If you are uploading a .tgz or .yaml file, make sure that the file is formatted correctly. For a .yaml file, all required fields must be specified in the file. A .tgz file must contain a single root folder with all source files contained within that folder.
• If your source details are in a private repository, make sure that you have a personal access token or secret to authenticate. For more information, see Importing a version to your private catalog.
• Make sure that your repository supports HTTPS protocol.

For more information about GitHub repositories, see Managing releases in a repository{: external}.

For more information about GitLab repositories, see Releases{: external}.