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[Multiple item order]'Something Went Wrong' toast message when generating picklist for open tab item after rejecting and releasing a product #467

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Adameddy26 opened this issue Nov 20, 2024 · 1 comment
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@Adameddy26
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Adameddy26 commented Nov 20, 2024

Current behavior

When attempting to generate a picklist for the item in the Open tab, a "Something went wrong" toast message appears on the UI.
The API call returns a 200 status code, indicating the request was successfully processed on the backend.
The picklist is created for the item in the Open tab despite no errors from the API.

Expected behavior

The order card should be successfully moved to packed tab without any error messages on the UI.
The "Something went wrong" toast message should not appear.
The system should handle the scenario where one item is in the Packed tab and another is in the Open tab without causing UI errors.

Steps to reproduce the issue

Create a store pickup order with two product items assigned to the same facility.
In the app, select the facility from the settings page and then open the order details page from open tab.
Report an issue for one of the line items.
Click 'Ready for Pickup' option to create the picklist for other line item and move it to packed status.
Release the rejected line item to same facility from OMS.
Now for the same order one item is present in open tab and the other one is present in packed tab.
Attempt to generate a picklist for the line item present in the Open tab.

Environment details

App version : v2.27.1
App environment : UAT

Additional information

https://jam.dev/c/b27ad96e-89c6-4e8d-ad8e-0e0869407a60

@Adameddy26 Adameddy26 added the bug Something isn't working label Nov 20, 2024
@Adameddy26 Adameddy26 changed the title 'Something Went Wrong' toast message when generating picklist for open tab item after rejecting and releasing a product(Multiple item order) [Multiple item order]'Something Went Wrong' toast message when generating picklist for open tab item after rejecting and releasing a product Nov 20, 2024
@dt2patel dt2patel moved this from 📋 Backlog to 📅 Planned in Digital Experience Platform Nov 28, 2024
@ravilodhi ravilodhi moved this from 📅 Planned to 🏗 In progress in Digital Experience Platform Dec 3, 2024
@ravilodhi
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Currently, if an order item is released manually from commerce to the same store/facility, it is assigned to the same ship group of that order at that facility, regardless of its status. For example, if the existing ship group's shipment is in a packed status and we try to mark the newly released items as ready to pack, it displays the message: 'Fulfillment has been started for Ship Group 00001; it cannot be quick shipped.'

Putting it on hold, unless we have some solution implemented in backend.

@ravilodhi ravilodhi moved this from 🏗 In progress to 🛑 On hold in Digital Experience Platform Dec 5, 2024
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