Guardtime strives to minimize the risk associated with vulnerabilities in Guardtime products and aims to provide customers with up-to-date information, guidance and mitigation options to address possible vulnerabilities. We employ a rigorous process to continually evaluate and improve its vulnerability response practices. Please report (suspected) security vulnerabilities to [email protected]. You will receive a response from us within 48 hours for critical vulnerabilities. If the issue is confirmed, we will release a patch as soon as possible depending on complexity but historically within a few days.
Please refer to Guardtime Software and Service Vulnerability Policy on how to address possible vulnerabilities in Guardtime products regarding:
- General Principles
- Reporting a Vulnerability
- Handling Vulnerability Reports
- Vulnerability Remediation
- Severity rating