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Facing issue while mapping the gender and dob field #118

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pratikvs opened this issue Nov 29, 2021 · 0 comments
Open

Facing issue while mapping the gender and dob field #118

pratikvs opened this issue Nov 29, 2021 · 0 comments

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@pratikvs
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pratikvs commented Nov 29, 2021

We are using Magento 2.4.3 EE. We are trying to map the Magento fields with the Gigya console. As per the documentation by default one can map the FirstName , Lastname , Date of Birth , Email and Gender. We are facing below issues

  1. We have added the below JSON code for the Gender field to map with the GIGYA console.
    { "cmsName": "gender", "cmsType": "int", "gigyaName": "profile.gender", "gigyaType": "string", "direction": "both" }
    ISSUE : when we try to save the customer from Magento admin it gives the following error.
    Something went wrong while saving the customer. If the above mentioned JSON code is removed than the error goes away. Please note that the types for cms and gigya in the above code are mentioned correctly .

  2. We have mapped the Date of birth field using the JSON file. The JSON code used to map the field is as follows :
    { "cmsName": "dob", "cmsType": "date", "gigyaName": "data.birthDate", "gigyaType": "date", "direction": "both" }
    ISSUE : When saved data from Magento the field gets updated in the Gigya console. Same thing wen done from the Gigya console it does not updates the field in magento admin.

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