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Can't see my license number #1641

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BirchBranch2121 opened this issue Dec 21, 2024 · 5 comments
Open
3 tasks

Can't see my license number #1641

BirchBranch2121 opened this issue Dec 21, 2024 · 5 comments
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Bug Something isn't working Core

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@BirchBranch2121
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What happened?

I have just downloaded the new GrayJay desktop app and am hyped! Unfortunately, I can't see the license number in the app to transfer this to my desktop app.

Grayjay Version

276

What plugins are you seeing the problem on?

All

Plugin Version

No response

When do you experience the issue?

  • While logged in
  • While logged out
  • N/A

Relevant log output

No response

@codebymatter
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Grayjay Desktop issues post there.

Likely it is to be about Desktop version as my license key also doesn't save after successfully entering it. I'm sure the devs are already prepping an update to fix it abd few others down the line.

@Zvonimir-FUTO Zvonimir-FUTO added Bug Something isn't working Desktop labels Dec 21, 2024
@sungam3d
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Yes please, would love to know what my license number is.
I have tracked down the payment to 18/10/2023 but for the life of me I have scoured my emails, can not find the license key from [email protected]

@Kruziikrel13
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I'd also like to be able to view the license in the mobile app so that I can transfer it to desktop

@gmcdevitt
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For me, when I purchased a license key in May, I received two emails. One was the receipt from FUTO, and the other contained the key. the email with the key was sent from [email protected]. The title of the email is "Your Grayjay License Key".

There is a big button that says "Activate" in the email, right above that the license key is in plain text.

image

@Kruziikrel13
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The issue others in this thread have been facing is that we cannot find this email anymore @gmcdevitt

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6 participants