-**Open Source Business Intelligence Tool**
+**Customer Service, Made Simple and Effective**
![GitHub release (latest by date)](https://img.shields.io/github/v/release/frappe/helpdesk)
[![codecov](https://codecov.io/github/frappe/helpdesk/branch/develop/graph/badge.svg?token=8ZXHCY4G9U)](https://codecov.io/github/frappe/helpdesk)
@@ -45,15 +45,6 @@ Managing issues from our customers was a big challenge for us. We were using the
-
-Screenshots
-
-![Helpdesk SS1](.github/query-builder.png)
-![Helpdesk SS1](.github/join-editor.png)
-![Helpdesk SS1](.github/chart-builder.png)
-
-
-
## Under the Hood
- [**Frappe Framework**](https://github.com/frappe/frappe): A full-stack web application framework written in Python and Javascript. The framework provides a robust foundation for building web applications, including a database abstraction layer, user authentication, and a REST API.
@@ -148,7 +139,7 @@ To setup the repository locally follow the steps mentioned below:
- [Telegram Public Group](https://t.me/frappedesk)
- [Discuss Forum](https://discuss.frappe.io/c/frappehelpdesk/69)
- [Documentation](https://docs.frappe.io/helpdesk)
-- [YouTube]([https://frappe.io](https://www.youtube.com/@frappetech))
+- [YouTube](https://www.youtube.com/@frappetech)
From a8f161282279fd84784ebdf582ff66e9fa04527e Mon Sep 17 00:00:00 2001
From: RitvikSardana <65544983+RitvikSardana@users.noreply.github.com>
Date: Wed, 11 Dec 2024 16:19:40 +0530
Subject: [PATCH 2/9] chore: update readme
---
README.md | 4 ++--
1 file changed, 2 insertions(+), 2 deletions(-)
diff --git a/README.md b/README.md
index a24767457..c38e50521 100644
--- a/README.md
+++ b/README.md
@@ -27,7 +27,7 @@ Frappe Helpdesk is an 100% open-source Ticket Management tool which helps you s
## Motivation
-Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we decided to build a Helpdesk tool that can be easily integrated with our existing system and can be customized as per our needs.
+Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we decided to build Frappe Helpdesk.
## Key Features
@@ -139,9 +139,9 @@ To setup the repository locally follow the steps mentioned below:
- [Telegram Public Group](https://t.me/frappedesk)
- [Discuss Forum](https://discuss.frappe.io/c/frappehelpdesk/69)
- [Documentation](https://docs.frappe.io/helpdesk)
-- [YouTube](https://www.youtube.com/@frappetech)
+
-
-
-
-
-
- {{ emptyState.title || "No Data Found" }}
-
-
-