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Customer to be able to edit ticket details from portal #2123

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SaranyaSwaminathan opened this issue Jan 2, 2025 · 0 comments
Open

Customer to be able to edit ticket details from portal #2123

SaranyaSwaminathan opened this issue Jan 2, 2025 · 0 comments

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@SaranyaSwaminathan
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SaranyaSwaminathan commented Jan 2, 2025 •
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Is your feature request related to a problem? Please describe.

image

In the customer portal the Ticket details like Priority, Ticket type, Team need to be editable.
The customer should be able to select and set these fields from the customer portal.

Kindly add this feature.

Describe the solution you'd like

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Describe the alternatives you've considered

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Additional context

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@SaranyaSwaminathan