diff --git a/helpdesk/patches/update_hd_team_users.py b/helpdesk/patches/update_hd_team_users.py
index 5d34a1fe9..42ed91b06 100644
--- a/helpdesk/patches/update_hd_team_users.py
+++ b/helpdesk/patches/update_hd_team_users.py
@@ -6,16 +6,21 @@ def execute():
     for team in teams:
         existing_agents = frappe.get_all(
             "HD Team Item", filters={"team": team}, pluck="parent"
-        )
+        )  # agents in HD Agent doctype
         team_users = frappe.get_all(
             "HD Team Member", filters={"parent": team}, pluck="user"
-        )
+        )  # agents in HD Team doctype
 
         for agent in existing_agents:
-            if agent not in team_users:
-                team_doc = (
-                    frappe.get_doc("HD Team", team)
-                    .append("users", {"user": agent})
-                    .save()
-                )
-                print("Agent Added")
+            is_agent_active = frappe.get_value("HD Agent", agent, "is_active")
+            if not is_agent_active:
+                continue
+
+            if is_agent_active:
+                if agent not in team_users:
+                    team_doc = (
+                        frappe.get_doc("HD Team", team)
+                        .append("users", {"user": agent})
+                        .save()
+                    )
+                    print("Agent Added")