diff --git a/desk/src/components/EmailEditor.vue b/desk/src/components/EmailEditor.vue
index 910722084..f1c9f4378 100644
--- a/desk/src/components/EmailEditor.vue
+++ b/desk/src/components/EmailEditor.vue
@@ -78,11 +78,7 @@
       </div>
       <div class="flex justify-between gap-2 overflow-hidden px-10 py-2.5">
         <div class="flex items-center overflow-x-auto">
-          <TextEditorFixedMenu
-            class="-ml-1"
-            :buttons="textEditorMenuButtons"
-            v-if="!isMobileView"
-          />
+          <TextEditorFixedMenu class="-ml-1" :buttons="textEditorMenuButtons" />
           <div class="flex gap-1">
             <FileUploader
               :upload-args="{
@@ -167,12 +163,10 @@ import {
   CannedResponseSelectorModal,
 } from "@/components";
 import { AttachmentIcon, EmailIcon } from "@/components/icons";
-import { useScreenSize } from "@/composables/screen";
 
 const editorRef = ref(null);
 const showCannedResponseSelectorModal = ref(false);
 const loading = ref(false);
-const { isMobileView } = useScreenSize();
 
 const props = defineProps({
   placeholder: {
diff --git a/desk/src/pages/MobileTicketAgent.vue b/desk/src/pages/MobileTicketAgent.vue
index 94aa4b183..763ac489f 100644
--- a/desk/src/pages/MobileTicketAgent.vue
+++ b/desk/src/pages/MobileTicketAgent.vue
@@ -119,7 +119,8 @@
             @update="
               () => {
                 ticket.reload();
-                ticketAgentActivitiesRef.scrollToLatestActivity();
+                tabIndex !== 0 &&
+                  ticketAgentActivitiesRef.scrollToLatestActivity();
               }
             "
           />
diff --git a/desk/src/pages/TicketAgent.vue b/desk/src/pages/TicketAgent.vue
index a40d9b1a0..c3d86998d 100644
--- a/desk/src/pages/TicketAgent.vue
+++ b/desk/src/pages/TicketAgent.vue
@@ -74,7 +74,8 @@
           @update="
             () => {
               ticket.reload();
-              ticketAgentActivitiesRef.scrollToLatestActivity();
+              tabIndex !== 0 &&
+                ticketAgentActivitiesRef.scrollToLatestActivity();
             }
           "
         />