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Issue with "SlackBlockBuilder" in @site/docs/reference/scripts/slack-block-builder.md #1592

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sachinI-metron opened this issue Jul 31, 2024 · 4 comments
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@sachinI-metron
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sachinI-metron commented Jul 31, 2024

Describe the problem

We have a playbook and that playbook contains 3 tasks

  1. SlackBlockBuilder -> Send notification to slack
  2. GetSlackBlockBuilderResponse -> Get user response and set it to context data
  3. ParseSlackBlockBuilderResponse -> parse slack blocks

image

#Issue01:-
we successfully able to send slack notifications but most of the time we are not able to get the response back on xsoar

#Issue02:-
we are trying to send 100 slack notifications via incident, we are able to get all notifications on slack but not able to get the response back on xsoar

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Environment

  • OS: Linux
  • Browser: Firefox
  • Browser Version: 128.0.3 (64-bit)

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welcome bot commented Jul 31, 2024

Hi and welcome to our Content Developer Docs project!
Thanks and congrats for opening your very first issue.
If you know the fix, you may also submit a PR to fix the issue if you like!

@MosheEichler
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Hey @sachinI-metron
I'm closing this issue since this repository is only for documentation. If you have problems with the playbook, please open a support ticket.

@sachinI-metron
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Hi @MosheEichler
Thank you for the reply
Could you please tell me where I can create the support ticket?
Thanks

@MosheEichler
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Hey @sachinI-metron
Please reach the support team here https://support.paloaltonetworks.com/Support/Index

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4 participants