[Question]: I'm getting "Something went wrong." error message - Am I doing something wrong? #2745

BristolJim · 2024-05-16T10:39:38Z

BristolJim
May 16, 2024

What is your question?

I'm getting "Something went wrong." error message - Am I doing something wrong?

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I've done a local docker installation of LibreChat as described here: https://www.librechat.ai/docs/local/docker

I've added my OpenAI API key and have tested many of the OpenAI models. I get the following response for all:

"Something went wrong. Here's the specific error message we encountered: An error occurred while processing your request. Please contact the Admin."

This is the payload for the API request to http://localhost:3080/api/ask/openAI:

{
  "text": "Test",
  "sender": "User",
  "isCreatedByUser": true,
  "parentMessageId": "4bc1cd9b-144c-433f-8999-415d575f44a3",
  "conversationId": "3533d3f9-9161-4bcb-842c-8103fd1f51a4",
  "messageId": "1214d487-9a4f-46b8-bdfb-9608d69f05a0",
  "error": false,
  "generation": "An error occurred while processing your request. Please contact the Admin.",
  "responseMessageId": "4bc1cd9b-144c-433f-8999-415d575f44a3",
  "overrideParentMessageId": null,
  "model": "gpt-3.5-turbo",
  "endpoint": "openAI",
  "key": "2024-06-15T09:34:54.322Z",
  "isContinued": false
}

This is the response:

event: message
data: {"message":{"messageId":"c192f31b-702e-4075-b8cd-6fdbcda75cba","parentMessageId":"4bc1cd9b-144c-433f-8999-415d575f44a3","conversationId":"3533d3f9-9161-4bcb-842c-8103fd1f51a4","sender":"User","text":"Test","isCreatedByUser":true},"created":true}

event: error
data: {"sender":"GPT-3.5","messageId":"29fd21c8-18b0-4b5d-a9db-58bb6c8e4920","conversationId":"3533d3f9-9161-4bcb-842c-8103fd1f51a4","parentMessageId":"c192f31b-702e-4075-b8cd-6fdbcda75cba","unfinished":false,"error":true,"final":true,"text":"An error occurred while processing your request. Please contact the Admin.","isCreatedByUser":false}

Any help appreciated.

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danny-avila · 2024-05-16T10:43:09Z

danny-avila
May 16, 2024
Maintainer

There’s actually not enough logs to know, can you check them in the ./logs directory from project root? In particular the error logs would be helpful

1 reply

BristolJim May 16, 2024
Author

Ah, Logs, yes.

I found the following response in from the OpenAI API in the error log:

"code":"insufficient_quota",
"message":"You exceeded your current quota, please check your plan and billing details. ...",

Thanks for your quick reply. I'll check my OpenAI account.

lukasz4547 · 2024-05-21T18:18:10Z

lukasz4547
May 21, 2024

Hello, i actually got the same error on both desktops. I tried change API, restart docker, libre, pc, internet. I also added more credit on open ai but nothing resolve that problem. It worked before and stop working like 3 days ago,

0 replies

SyntaxXeror · 2024-06-27T07:03:45Z

SyntaxXeror
Jun 27, 2024

Did you ever resolve this issue? I'm getting the same error, and I'm sure I haven't used up my quota since I haven't used model gpt-3.5 in a year (why use it when you pay for gpt-4o).

0 replies

tampajohn · 2024-06-28T17:46:13Z

tampajohn
Jun 28, 2024

I see this issue when Melli is enabled (.env SEARCH=true). I'm seeing a doc.postSaveHook is not a function error. Disabling search for now unblocks me

3 replies

peterhoang Jun 28, 2024

I'm getting the same error as well.

fuegovic Jun 28, 2024
Collaborator

This specific error was introduced with the last update. That should get fixed soon

danny-avila Jun 29, 2024
Maintainer

This specific error is fixed here: #3230

Apologies, I did not test this thoroughly with Meilisearch here: #3222

brissprilla · 2024-07-11T16:07:40Z

brissprilla
Jul 11, 2024

Im getting the errors too.

0 replies

agambon · 2025-01-16T14:21:11Z

agambon
Jan 16, 2025

I was getting this error as well back in May/June. It seemed to be a bug related to Melli, and the subsequent fix fixed it for me.
I am now getting this error again. Has this bug been reintroduced?

<html>
<body>
<!--StartFragment-->
2025/01/16 09:14:21 | stdout | 2025-01-16 14:14:21 �[31merror�[39m: �[31m[handleAbortError] AI response error; aborting request: 429 You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.�[39m
-- | -- | --
2025/01/16 09:14:21 | stdout | 2025-01-16 14:14:21 �[33m�[3mwarn�[23m�[39m: �[33m�[3m[OpenAIClient.chatCompletion][stream] API error�[23m�[39m
2025/01/16 09:10:32 | stdout | 2025-01-16 14:10:32 �[31merror�[39m: �[31m[handleAbortError] AI response error; aborting request: 429 You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.�[39m
2025/01/16 09:10:32 | stdout | 2025-01-16 14:10:32 �[33m�[3mwarn�[23m�[39m: �[33m�[3m[OpenAIClient.chatCompletion][stream] API error�[23m�[39m
202

<!--EndFragment-->
</body>
</html>

The API quota has not been met, so the error message is incorrect.

@danny-avila

1 reply

sunnydsouza Jan 17, 2025

I agree. I also seem to be running into this error today.

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[Question]: I'm getting "Something went wrong." error message - Am I doing something wrong? #2745

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[Question]: I'm getting "Something went wrong." error message - Am I doing something wrong? #2745

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Replies: 6 comments · 5 replies

danny-avila May 16, 2024 Maintainer

BristolJim May 16, 2024 Author

fuegovic Jun 28, 2024 Collaborator

danny-avila Jun 29, 2024 Maintainer

Replies: 6 comments 5 replies

danny-avila
May 16, 2024
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BristolJim May 16, 2024
Author

fuegovic Jun 28, 2024
Collaborator

danny-avila Jun 29, 2024
Maintainer