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Failed to connect to the bus #27907

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EtienneBruines opened this issue Sep 26, 2023 · 9 comments
Closed

Failed to connect to the bus #27907

EtienneBruines opened this issue Sep 26, 2023 · 9 comments
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@EtienneBruines
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EtienneBruines commented Sep 26, 2023 •
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Current behavior

Cypress failed to start Chrome

Desired behavior

Cypress should start

Test code to reproduce

Any code. Error pops up regularly, regardless of the code.

Cypress Version

12.17.2 till 13.2.0

Node version

20.6.1 (as provided in the docker image)

Operating System

Debian 11.7

Debug Logs

[STARTED] Task without title.
[FAILED] Cypress failed to start.
[FAILED] 
[FAILED] This may be due to a missing library or dependency. https://on.cypress.io/required-dependencies
[FAILED] 
[FAILED] Please refer to the error below for more details.
[FAILED] 
[FAILED] ----------
[FAILED] 
[FAILED] [982:0926/135153.247995:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[FAILED] 
[FAILED] ----------
[FAILED] 
[FAILED] Platform: linux-x64 (Debian - 11.7)
[FAILED] Cypress Version: 13.2.0
Cypress failed to start.
This may be due to a missing library or dependency. https://on.cypress.io/required-dependencies
Please refer to the error below for more details.
----------
[982:0926/135153.247995:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
----------
Platform: linux-x64 (Debian - 11.7)
Cypress Version: 13.2.0

Other

Running the docker image cypress/browsers:latest at version sha256:cd909915e1a0aa24dbd3eaf95feb2a7be6cf9961fa425ffa06cd5a44d211451c

Using GitLab CI pipelines with docker 24.0.5
@EtienneBruines
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Sometimes it also starts with this:

[STARTED] Task without title.
[SUCCESS] Task without title.
The Test Runner unexpectedly exited via a exit event with signal SIGTRAP
Please search Cypress documentation for possible solutions:
https://on.cypress.io/
Check if there is a GitHub issue describing this crash:
https://github.com/cypress-io/cypress/issues
Consider opening a new issue.
----------
Platform: linux-x64 (Debian - 11.7)
Cypress Version: 13.2.0

And then exits. This might be completely unrelated, but wanted to mention it just in case.

@EtienneBruines
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More related debug logs:

[STARTED] Task without title.
[FAILED] Cypress failed to start.
[FAILED] 
[FAILED] This may be due to a missing library or dependency. https://on.cypress.io/required-dependencies
[FAILED] 
[FAILED] Please refer to the error below for more details.
[FAILED] 
[FAILED] ----------
[FAILED] 
[FAILED] [982:0926/135925.583538:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[FAILED] [982:0926/135926.406664:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[FAILED] [982:0926/135926.406740:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[FAILED] [982:0926/135926.408757:ERROR:bus.cc(399)] Failed to connect to the bus: Address does not contain a colon
[FAILED] [982:0926/135926.408814:ERROR:bus.cc(399)] Failed to connect to the bus: Address does not contain a colon
[FAILED] [982:0926/135926.424313:WARNING:bluez_dbus_manager.cc(247)] Floss manager not present, cannot set Floss enable/disable.
[FAILED] 
[FAILED] DevTools listening on ws://127.0.0.1:44445/devtools/browser/85f2e184-5f0e-40d6-9ce0-e9d19ea7e488
[FAILED] [1157:0926/135926.437341:WARNING:sandbox_linux.cc(393)] InitializeSandbox() called with multiple threads in process gpu-process.
[FAILED] [1157:0926/135926.442546:WARNING:gpu_memory_buffer_support_x11.cc(49)] dri3 extension not supported.
[FAILED] 
[FAILED] ----------
[FAILED] 
[FAILED] Platform: linux-x64 (Debian - 11.7)
[FAILED] Cypress Version: 13.2.0
Cypress failed to start.
This may be due to a missing library or dependency. https://on.cypress.io/required-dependencies
Please refer to the error below for more details.
----------
[982:0926/135925.583538:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[982:0926/135926.406664:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[982:0926/135926.406740:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[982:0926/135926.408757:ERROR:bus.cc(399)] Failed to connect to the bus: Address does not contain a colon
[982:0926/135926.408814:ERROR:bus.cc(399)] Failed to connect to the bus: Address does not contain a colon
[982:0926/135926.424313:WARNING:bluez_dbus_manager.cc(247)] Floss manager not present, cannot set Floss enable/disable.
DevTools listening on ws://127.0.0.1:44445/devtools/browser/85f2e184-5f0e-40d6-9ce0-e9d19ea7e[488](https://gitlab.q-mex.net/qmex/q-identity/-/jobs/66571#L488)
[1157:0926/135926.437341:WARNING:sandbox_linux.cc(393)] InitializeSandbox() called with multiple threads in process gpu-process.
[1157:0926/135926.442546:WARNING:gpu_memory_buffer_support_x11.cc(49)] dri3 extension not supported.
----------
Platform: linux-x64 (Debian - 11.7)
Cypress Version: 13.2.0

@jennifer-shehane
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@EtienneBruines Have you ensured the required dependencies are installed for Debian as mentioned in the error message? https://on.cypress.io/required-dependencies

@EtienneBruines
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@jennifer-shehane Shouldn't/wouldn't the Cypress-provided docker image include those already?

Docker image with all operating system dependencies and some pre-installed browsers, but NOT Cypress itself.
Source: https://hub.docker.com/r/cypress/browsers

@spe888
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spe888 commented Nov 23, 2023 •
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Same problem here. We have all dependencies installed (as mentioned in https://on.cypress.io/required-dependencies). We currently have this in a gitlab pipeline running. But the error also occurs when trying to start it directly, even in privileged mode:
sudo docker run --privileged --rm -v $PWD:/e2e -w /e2e cypress/included:latest cypress verify

docker --version

Docker version 23.0.1, build a5ee5b1

lsb_release -a

OS Info: 
Distributor ID:	Ubuntu
Description:	Ubuntu 20.04.5 LTS
Release:	20.04
Codename:	focal

uname -a

Linux nlnzglr02 5.4.0-137-generic #154-Ubuntu SMP Thu Jan 5 17:03:22 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

@cypress-app-bot
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This issue has not had any activity in 180 days. Cypress evolves quickly and the reported behavior should be tested on the latest version of Cypress to verify the behavior is still occurring. It will be closed in 14 days if no updates are provided.

@cypress-app-bot cypress-app-bot added the stale no activity on this issue for a long period label May 22, 2024
@cypress-app-bot
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This issue has been closed due to inactivity.

@cypress-app-bot cypress-app-bot closed this as not planned Won't fix, can't repro, duplicate, stale Jun 5, 2024
@sergiubologa
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sergiubologa commented Nov 19, 2024 •
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I'm using cypress/factory:4.2.1 base image and the issue still reproduces for me in Azure, even if the docs say that

See below under Docker Prerequisites for information on Cypress Docker images. These already include the necessary dependencies.

Here are my logs:

[2024-11-19 00:53:37.465] [INF] > [email protected] test-cy
[2024-11-19 00:53:37.465] [INF] > cypress run --browser chrome --env=ACCOUNT=bbdedec --reporter=junit --reporter-options=mochaFile=/app/testresults/junit.athena.xml
[2024-11-19 00:54:01.455] [INF] [STARTED] Task without title.
[2024-11-19 00:54:36.496] [ERR] [FAILED] Cypress verification timed out.
[2024-11-19 00:54:36.496] [ERR] [FAILED] 
[2024-11-19 00:54:36.496] [ERR] [FAILED] This command failed with the following output:
[2024-11-19 00:54:36.496] [ERR] [FAILED] 
[2024-11-19 00:54:36.496] [ERR] [FAILED] /root/.cache/Cypress/13.13.3/Cypress/Cypress --no-sandbox --smoke-test --ping=584
[2024-11-19 00:54:36.496] [ERR] [FAILED] 
[2024-11-19 00:54:36.496] [ERR] [FAILED] ----------
[2024-11-19 00:54:36.496] [ERR] [FAILED] 
[2024-11-19 00:54:36.496] [ERR] [FAILED] [37:1119/005425.235261:ERROR:bus.cc(407)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[2024-11-19 00:54:36.496] [ERR] [FAILED] 
[2024-11-19 00:54:36.496] [ERR] [FAILED] ----------
[2024-11-19 00:54:36.496] [ERR] [FAILED] 
[2024-11-19 00:54:36.496] [ERR] [FAILED] Platform: linux-x64 (Debian - 12)
[2024-11-19 00:54:36.496] [ERR] [FAILED] Cypress Version: 13.13.3
[2024-11-19 00:54:36.497] [INF] Cypress verification timed out.
[2024-11-19 00:54:36.497] [INF] This command failed with the following output:
[2024-11-19 00:54:36.497] [INF] /root/.cache/Cypress/13.13.3/Cypress/Cypress --no-sandbox --smoke-test --ping=584
[2024-11-19 00:54:36.497] [INF] ----------
[2024-11-19 00:54:36.497] [INF] [37:1119/005425.235261:ERROR:bus.cc(407)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[2024-11-19 00:54:36.497] [INF] ----------
[2024-11-19 00:54:36.497] [INF] Platform: linux-x64 (Debian - 12)
[2024-11-19 00:54:36.497] [INF] Cypress Version: 13.13.3

@sergiubologa
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sergiubologa commented Nov 19, 2024 •
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Also, it seems like a duplicate issue with #4925. That's closed as well.

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5 participants
@jennifer-shehane @EtienneBruines @sergiubologa @cypress-app-bot @spe888