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NAPS can't detect Canon LIDE 400 on Win 11 (arm64) #513

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arieradle opened this issue Dec 30, 2024 · 1 comment

arieradle commented Dec 30, 2024

Describe the bug
NAPS can't detect my Canon LIDE400 scanner.

To Reproduce
Steps to reproduce the behavior:

Install NAPS on Win 11 arm64
Connect Canon LIDE400
Try scanning - no scanners detected

Expected behavior
Expect to see the scanner in the list of scanners and be able to scan

Desktop (please complete the following information):

Win 11 running on Dell XPS 13" (arm64, Qualcomm silicon)

Owner

cyanfish commented Jan 2, 2025

NAPS2 requires a driver from the manufacturer to work. Unfortunately it doesn't seem like Canon provides an ARM64 driver.

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